What are the responsibilities and job description for the Area Service Manager position at Axios Professional Recruitment?
Job Description
Job Description
Axios Professional Recruitment is partnered with a commercial and residential real estate developer, in Jackson, seeking an Area Service Manager. The ideal candidate will be self-motivated, customer service-focused, and passionate to be apart of a growing entrepreneurial organization.
Responsibilities :
- Ability to work with a sense of urgency to ensure all service requests are responded to in a timely manner while maintaining the highest standards for the resident’s homes and communities.
- Will schedule and manage the service team's and contractors' activities in the designated region.
- Will schedule all repairs, move-in turnover, cap ex projects to be completed while following the annual property budget and / or needs of properties.
- Work with Area Property Manager and Area Facilities Coordinator to keep within HUD guidelines (when applicable) for purchase requirements.
- Provide consistent recommendations for property needs, including but not limited to, capital replacements, deferred maintenance, and system needs.
- Actively oversee the communities’ annual maintenance and grounds budgets at all portfolio sites. Work with Area Property Manager and Area Facility Coordinator for annual bidding for the entire region.
- Ability to work collaboratively with management and facilities teams to solve problems professionally and focus on customer service.
- Maintain property grounds through daily inspection, clean-up, snow removal / salting, and preventative care by delegating and elevating to team members.
- Maintain inventory of equipment, tools, and supplies
- Complete emergency repairs as required to prevent damage and deterioration of property.
- Review and submit monthly inspection logs.
- Maintain an organized, clean, and safe work environment.
- Comply with site safety and hazardous communication standards.
- Ensure completion and scheduling of new move-in apartment turnover and work with vendors.
- Training and onboarding of new service technicians
- Onboard new direct reports and act as a mentor, resource and trainer for service team members.
- Perform on-call responsibilities as part of an on-call schedule rotation.
- Perform any additional tasks as requested.
- Abide by all local, state, and federal Fair Housing guidelines.
- Responsible for participating in all property inspections, including quarterly inspections, filter change, and smoke detector inspections, city and municipality-required inspections, NSPIRE inspections, etc.
Qualifications :
Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
Good luck, we look forward to reviewing your application!
