Service Office Manager

Axios Professional Recruitment is partnered with a construction services client in Grand Rapids who is actively looking to hire qualified individuals for a Service Office Manager career who are ready to start. The ideal candidate will be able to oversee service operations, ensure safety compliance, coordinate with technicians and management, and more.

Service Office Manager Benefits:

• Competitive salary with performance incentives

• Comprehensive health and safety programs

• Professional development and training opportunities

• Supportive and team-oriented work environment

• Paid time off and company benefits package

Service Office Manager Responsibilities:

• Service Coordination – Oversee dispatching and service technician assignments

• Issue Resolution – Address and resolve technician and customer concerns

• Project Estimation – Quote and estimate service projects, ensuring cost-effectiveness

• Operational Management – Supervise small service projects requiring extra coordination

• Policy Implementation – Develop, document, and initiate company policies and procedures

Service Office Manager Qualifications:

To be considered for the Service Office Manager position, applicants should:

• Have experience in service department oversight or management

• Possess strong communication and problem-solving skills

• Demonstrate knowledge of health and safety regulations

• Be proficient in project estimation and coordination

• Exhibit leadership and team management capabilities

Axios Professional Recruitment – an entirely employee-owned company – is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.

Good luck, we look forward to reviewing your application!

– Your friends at Axios Professional Recruitment