What are the responsibilities and job description for the Front Desk Receptionist position at Axis Brain and Back Institute?
Medical Front Office Receptionist
Medical Receptionist Duties and Responsibilities
**Travel between Southlake and Carrollton office locations is required**
- Greet patients, vendors, pharmaceutical representatives, and other visitors to our medical offices
- Answer patient questions and provide assistance and directions when necessary via in person visits, phone calls, and emails
- Utilize our medical office software to schedule new and follow-up appointments for our patients
- Register new patients and update necessary records
- Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately
- Verify patient insurance for services rendered including office visits, DME, surgery and physical therapy
- Assist in obtaining referrals and prior authorization for services when needed for office visits, physical therapy and surgery
- Collect and process bills, invoices, and patient payments in office
- Maintain confidentiality of all patient records
- Manage inventory of necessary office supplies and coordinate reordering
- Ensure that the waiting room environment remains quiet, calm, and welcoming
- Uphold the positive reputation of our medical office by always treating visitors in a friendly, welcoming, and compassionate manner
Medical Receptionist Requirements and Qualifications
- Knowledge of insurance verification and collections a must!
- High school diploma or equivalent
- Spanish speaking preferred
- Experience with ECW (eClinicalWorks)
- Experience in billing and claims a plus
- Friendly and compassionate disposition
- Excellent organizational and time management skills
- Strong interpersonal communication skills
- Ability to work independently or as part of a team
- Dedication to maintaining confidentiality of all patient records
- Background check and drug test upon hire
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Preferred)
Language:
- Spanish (Preferred)
Willingness to travel:
- 50% (Required)
Work Location: Multiple locations
Salary : $15