Technical Trainer

Job Description

If you’ve got high energy, strong attention to detail and a passion for educating the market, this role could be just for you.

As Solutions Trainer in the Academy LATAM organization, you will own, manage and execute a variety of strategic initiatives. This role is responsible for the execution of readiness within the Academy team.  You will work to provide a consistently-branded and streamlined educational offering to support other regional trainers and teams. You will impact the success and value provided by Axis Communications’ Academy program. The Academy includes classroom-based training, webinars and online modules, with more than 10,000 customers trained annually.

What you’ll do here as a Technical Trainer?

• Provide educational offerings for strategic system integrator and end customer accounts as required                                                                                                 
• Support private training requests addressing content analysis                                                                        
• Provide content reviews and feedback for Core development                                                                            
• Provide the necessary technical aptitude and explore new solutions with enthusiasm and formally report back to curriculum development
• Classroom equipment crate construction and evergreen management                                                                      
• Support Core team in eLearning development projects                                                                                  
• Support multi-business area Training delivery                                                                                        
• Develop Axis global relationships and work in cross-functional project teams to gain a broad understanding of the business          
• New Trainer Onboarding                                                                                                               
• Deliver training and support the development and execution Trainer Readiness                                                         
• Webinar delivery as needed                                                                                                           
• Tradeshow support as needed    

Who are we looking for/Who are you?

• Fluent Spanish
• Confortable with delivering training in English
• Fluent Portuguese (not required, but a plus)
• Optimistic and excited attitude to taking on new projects
• Preferred knowledge of Axis and/or related products
• Analytical, inquiring and critical thought process
• Develop new ideas, systems and technology, and analyze and improve old ones
• Drive, determination and a self-disciplined approach to achieving results
• Customer service orientation with strong relationship management abilities
• Capable public speaker
• Fluent in Microsoft Office Applications
• Project Management skills
• Organized, high-level of detail orientation with ability to multi-task and prioritize workload; excellent use of time management
• Skilled communication abilities at all levels of the organization - multifaceted communication required such as detailed project management components as well as big picture business cases
• Original and creative problem solving; confident decision making
• Proactive, focused, independent drive

We'd love to hear that you are/have:

• Bachelor’s Degree
• Master’s Degree
• Technical product knowledge
• Previous experience as a technical trainer or project leader managing various elements of a training program
• Industry certifications such as PSP, CPP, or partner technology certifications
• Axis Certified Professional

Physical demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is occasionally required to lift 20-30 kg.
• Expected travel time for this position is approximately 30% annually

As a member of the Axis team, you will be part of a young, dynamic and multicultural environment. You would be working with highly developed technology and a high-valued brand. Together with your colleagues, you will be considered a key asset in moving Axis towards the goal of being number one in their industry and giving our customers a state-of-the-art service.

About Axis Communications

Through continual innovation, we’ve been the industry leader in network video since our journey began in 1984. Today, we offer forward-thinking products and services for video surveillance and analytics, access control, intercom, and audio systems.
We thrive in our friendly, open, and collaborative culture and enthusiastically embrace new perspectives. United by our commitment to inclusion, sustainability, and equality, we consistently seek to develop our diverse work environment and our role in society. With about 4000 committed employees in over 50 countries, we collaborate with partners worldwide to provide innovative customer solutions that empower people across the planet to unlock hidden potential.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast

Type of Employment

Posting End Date

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.

With around 4500 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.

Let´s create a smarter, safer world

For more information about Axis, please visit our website www.axis.com.

Listen to Get To Know Axis – Podcast