What are the responsibilities and job description for the Customer Service Coordinator position at Axis Engineering?
About Us:
Axis Engineering, a part of AUTOKINITON, is a leading provider of operational excellence, high-quality execution, and customer service in the automotive industry. Our team is dedicated to designing and developing assembly solutions, metal forming, and inspection fixtures.
Job Overview:
This full-time role reports to the Materials Manager I and is located at our Britton, Michigan facility. As a Customer Service Representative, you will be responsible for coordinating material handling operations, communicating with customers and production personnel, and maintaining accurate records.
Key Responsibilities:
Required Skills and Qualifications:
Benefits:
Axis Engineering, a part of AUTOKINITON, is a leading provider of operational excellence, high-quality execution, and customer service in the automotive industry. Our team is dedicated to designing and developing assembly solutions, metal forming, and inspection fixtures.
Job Overview:
This full-time role reports to the Materials Manager I and is located at our Britton, Michigan facility. As a Customer Service Representative, you will be responsible for coordinating material handling operations, communicating with customers and production personnel, and maintaining accurate records.
Key Responsibilities:
- Communicate effectively with department staff, production personnel, and customers to ensure timely delivery of materials.
- Maintain accurate records and data entry for materials, shipping, and customer orders.
- Coordinate daily interactions with carriers to schedule and cancel trucks.
- Pull customer orders, tag parts, scan orders, and operate a scale.
- Assist production as needed and support other departmental duties.
Required Skills and Qualifications:
- Excellent verbal and written communication skills.
- Ability to coordinate multiple tasks simultaneously.
- Meticulous and organized approach to work.
- High level of cooperation and commitment to teamwork.
Benefits:
- Competitive wages and comprehensive benefits package.
- Work-life balance with opportunities for growth and development.
- Learning and development opportunities to enhance your skills and knowledge.
