What are the responsibilities and job description for the Senior Claims Specialist position at Axis Services?
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.
Job Title : Senior Claims Specialist
BRIEF DESCRIPTION :
AXIS is seeking a Senior Claims Specialist- Management Liability - Claims to join our North America Claims team and will report to the Head of Management Liability Liability Claims. The selected candidate will work closely with colleagues across AXIS Insurance including North American Claims and International Claims as well as the Commercial Management Solutions (CMS) and Financial Institutions (FI) Business Units in order to develop and drive an industry leading claims offering and strategy.
KEY DUTIES & RESPONSIBILITIES :
Handling and managing a wide variety of Management Liability Claims including Public and Private Company Directors and Officers (D&O), Bankers Professional Liability (BPL), Investment Advisors, Private Equity Errors and Omissions (E&O) / D&O, Insurance Company Professional Liability (ICPL). A plus would be experience with Transactional Liability claims including Representations and Warranty, Judgment Preservation & Contingent Risk.
Investigation, analysis and evaluation of coverage liability and damages, within best practices
Providing technical advice, training and guidance as needed to junior team members and internal business partners
Reviewing management liability claims to determine nature of loss, coverage provided, and scope of claim and to guide strategic direction regarding settlement / disposition of claims
Developing and maintaining relationships with internal and external partners
Escalating coverage issues and recommending outside coverage counsel assignments for approval, where warranted
Formulating claims and litigation strategies, assigning, directing, and managing outside counsel
Managing costs, including use of coverage counsel and litigation costs as well as collaborating and working with the Litigation Management and Vendor Management teams ensuring cost management and the development and enhancement of counsel panel
Fostering relationships and communicating extensively with senior executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors (both external and internal)
Supporting underwriting inquiries and information requests and drafting, reporting claim trends, data analysis, and risk assessments
Leading and participating in presentations and discussions with Underwriters and Insureds on large losses and claim trends
Participating in claim audits
Participate in special projects and department initiatives.
Identifying, liability and coverage trends and issues with both individual and portfolio impact and formulating the processes and strategies for handling such claims as well as ensuring accurate and consistent claims management across impacted underwriting segments and lines of business.
Other duties as assigned
REQUIRED EDUCATION / TRAINING & EXPERIENCE :
Minimum of 5-7 years of Management Liability claims management experience. as well as :
Juris Doctorate
Minimum of 5-7 years of experience handling Management Liability claims
Demonstrated ability to work effectively as part of a team, meet deadlines, and successfully perform in a changing and at times, challenging work environment
High exposure / complex claim exposure evaluation skills
Demonstrated ability to manage the “flow” associated with Management Liability claims and manage KPIs
Excellent negotiation, communication and interpersonal skills.
Possess required states’ claims adjusters licenses or ability to obtain such licenses as required within 90-120 days of hiring (preferred states are NY, CA, FL, and / or TX, among others)
Demonstrated leadership, organizational, and management skills or experience practicing law as well as claims management (both directly managed and TPA managed claims)
Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims
Analytical thinker that can drive results using all facets of the legal and claims processes
Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues
Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints
Demonstrated ability and experience handling management liability claims involving a wide variety of loss scenarios as well as reporting and presenting about same to senior management
In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills
Juris Doctorate required. Admitted to practice a plus.
Technical knowledge, skills, and training within the field to include :
Complex coverage analysis and experience required
D&O Coverage knowledge is required
Confidence in coverage, evaluation and reserving
Excellent presentation, writing and editing skills
Solid negotiation and settlement skills
Supervisory perspective, with experience providing direction and authority to adjusters
Familiarity with KPI, Data, and Metrics a plus
Travel is associated with this role ( e.g., team management, court proceedings, mediations, and settlement)
OTHER DESIRED SKILLS & CHARACTERISTICS :
Proficiency in Microsoft Office suite applications (Outlook, Word, Excel, PowerPoint and OneNote) and SharePoint
Strong writing skills
New York independent adjuster’s license or a license in a designated home state.
Nonresident reciprocal adjuster licenses where required
Good interpersonal communication skills
Good negotiation and analytical skills
Team player
For this position, we currently expect to offer a base salary in the range of New York, NY / / Red Bank, NJ $110 - $150K; Short Hills, NJ $100 -$140K; Chicago, IL $90 - $130K;, Alpharetta, GA $85 - 120K. The specific salary offer will be based on an assessment of a variety of factors including the experience of the successful candidate and their work location. In addition, all employees are eligible for competitive incentive targets, with awards based on overall corporate and individual performance. On top of this, we offer a comprehensive and competitive benefits package which includes medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more.
Salary : $85,000 - $120,000
