Senior Business Analyst - Bordereaux Management

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work. 

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description:
This role is a highly analytical and detail-oriented position within our Claims Operations team, with a specialized focus on Bordereaux Management. The ideal candidate will be responsible for overseeing the collection, validation, and analysis of bordereaux data, ensuring accuracy and compliance with regulatory standards. This role requires strong problem-solving skills, proficiency in data analysis tools, and the ability to collaborate effectively with cross-functional teams to drive process improvements and enhance claims management efficiency.

*Preferred candidates will be able to commute to an AXIS office, we are a hybrid work environment 3 days a week.

Responsibilities:
• Management of bordereau related processes; intake, review, validation, tracking, reporting and analysis.
• Responsible for ensuring all anticipated data is recorded accurately in corporate systems and reconciled.
• Responsible for the review of key data control reports and proper communications of failures.
• Responsible for BIT system testing for upgrades and improvements, on UAT, QA, Pre-Prod and Production environments.
• Partners with respective BTIS personnel to achieve results on all assigned BTIS/Operations initiatives.
• Plays a key role in the migration from current data base and reporting systems to new platforms.
• Evaluation and resolution of issues arising from bordereau data received.
• Responsible for coordination with MGU/TPA partners to resolve all system identified errors, and ensure corrected records are received and processed.
• Responsible for ancillary functions related to bordereau’s when processed, including preparation of payment requests and cash calls from Claims processing, broker & service fee payment and analysis of third-party fees.
• Facilitate monthly communications with offshore teams on reconciliations, approvals and reporting.
• Key resource in responding to all related offshore team questions, issues or initiatives.
• Collaborate with TPAs/MGAs to address any questions or issues on data received.
• Partner with Claims team on future developments.
• Produce and review monthly and quarterly reports for management as well as any ad hoc reporting required.
• Plays a key role improving current reports and in the development of new managerial reports.
• Liaises with MGU/TPA partners as needed.
• Work with counterparts in other departments to address any questions or issues.
• Actively participate in the on-going process of the creation, maintenance and updating of Operations Standard Operating Procedures.
• Responsible for the timely delivery of requested detail on any internal audit.
• Review IRIS instruction sheets to input claims summary.
• Review detail claim summary (for some MGA’s) coded to IRIS.
• Review reconciliation of loss fund balances provided to TPA’s.
• Responsible for the daily/weekly/monthly controls over claims entry and reconciliation.
• Perform analytics on MGA claims bordereau receipt, entry and reconciliation.
• Facilitate knowledge transfer of methodologies to other team members.
• Interface and prepare documentation for state insurance examiners during market conduct examinations.
• Participate in How We Work efforts by providing constructive feedback and volunteering for initiatives.
• Support and engage in Axis led corporate pillar initiatives supporting diversity & inclusion, environment, and philanthropy and Axis Employee resource groups.

Qualifications:
• Bachelor’s degree or equivalent industry experience in a similar capacity
• Accounting or Business degree a plus
• Good interpersonal communication skills
• Excellent Microsoft Office Skills – Word, Excel, Outlook PowerPoint, OneNote and SharePoint
• Excellent writing skills
• Proven success working in a hybrid work environment
• Working experience of the MGA/TPA relationship
• Working knowledge of P&C Insurance a plus
• Strong analytical skills and detail-oriented approach
• Demonstrated strong problem-solving, analytical ability and process improvement skills
• Ability to work independently and with initiative is essential
• Ability to manage multiple priorities
• Ability to prioritize and manage multiple projects/tasks
• Project management abilities
• Ability to deal effectively with all internal and external business contacts while conveying a positive service-oriented attitude

Role Factors:

In this role, you will typically be required to:
Embrace the hybrid culture offered at AXIS, you need to be in office 3 days per week.
Much of the work involves using computers for data analysis, and communication. Comfort with prolonged screen time is necessary.
While much of the work may be desk-bound, there might be occasions requiring mobility within the office environment, such as attending meetings.