Sales Development Representative

Job Description – Sales Development Rep, Sales

Reports To: Vice President of Growth

Summary
AxisCare is seeking a Sales Development Representative to help hit its aggressive sales and growth goals. As a
Sales Development Rep, you will be on the front lines of engaging with our new and potential customers. You
will be directly responsible for the initial prospecting and qualifying of sales leads. You will be the first point of
contact with incoming prospects whether that is through our website, email, phone or chat. You will also have
the ability to begin building an outbound pipeline by gathering prospect information by researching their
company, potential opportunities for engagement, and understanding the decision-making structure for
engagement with AxisCare. You will be working directly with the VP of Growth and sales team to build a plan
of action for immediately responding to and qualifying new inbound leads. Your main goal will be to create
positive connections with prospects that will lead them to connect with one of our sales directors in
exploratory calls and demos.

This role is a gateway role to a great future inside the AxisCare sales and account management family. It will
provide you with a great foundational understanding of the value propositions of AxisCare’ products and will
prepare you for future sales roles.

You are a great fit for this role if other’s have said that you are tenacious and resilient. You will need to be
disciplined, hardworking and not afraid hearing a “No.” You will be a person who is internally motivated and
wakes up each day with excitement and is motivated to win each day.

Job Duties
● Immediately responding to incoming leads from the marketing team in a timely manner
● Qualifying incoming leads and scheduling demos with sales executives
● Communicating AxisCare’s high-level features and benefits to incoming customers
● Following up with historical leads who have previously been interested in AxisCare’s solution
● Create clear and concise information on each client that is ready to meet with an AxisCare Sales Director in a
more in-depth discovery call
● Consistently building and implementing a nurturing plan for those prospects who are not currently ready to
purchase but have a high likelihood of partnering with AxisCare in the future
● Use HubSpot CRM to keep your performance and funnel organized.
● Ability to achieve and exceed quotas set by VP of Growth
● Using AxisCare’s marketing and sales enablement collateral, you will resource prospects during their buying
journey with the right information at the right time
● As you continue to grow in your knowledge and experience in the AxisCare solution, you will then have the
ability to begin reaching out to new prospects through outbound efforts
 

Requirements
• Proven track record of overcoming objections and creating a welcoming environment for customers
• Ability to thrive inside of a hard-driving, fun, goal-oriented sales environment
• Excellent written, verbal and presentation skills
• A positive, can-do attitude where you are a problem solver and a solution finder
• Past work with a sales CRM – preferably HubSpot
• Previous experience in an inside sales/cold calling environment is a bonus
Compensation
• Salary Commission – Total OTE - $45k to $60k
• Medical insurance is covered in full for the employee (Medical, Dental and Vision)
• Company will provide a laptop, cell phone (or stipend to continue using existing number, if desired)
and other essential equipment
• Additional Perks like free office snacks, discounted YMCA membership
Professionalism
• Honor other employees by maintaining a professional working atmosphere in the office. Employees
should not have non-work conversations or “hang out" around another employee's workspace in ways
that could disturb another employee's work. Rather, the conversing employees should go to a
separate area of the building, hallway, or outside to talk.
• Respect the time and space needed for work and work conversations. In other words, work hard not
to interrupt the work of others or their work conversations. Employees should ask other employees if
they have a moment and not assume they are immediately available to talk or answer questions.
• Offer clear, open, and honest communication/feedback. Gossip and backbiting will not be tolerated.
The success of the team requires your thoughts, ideas, questions, concerns, etc. If an issue needs to be
addressed, communicate directly with the individual(s) involved and avoid bringing unrelated parties
into the loop. If the issue is not resolved by direct communication, it should be escalated to
management (not fellow employees) until a resolution is achieved.
• Keep personal cell phones/devices put away while at your desk. Personal devices can be a source of
distraction and should be kept in a desk, pocket, or purse when not on break. Although intermittent
use of your personal cell phone may be needed and necessary to perform a work function or check in
with family, your cell phone use at your desk should be limited. Feel free to use personal devices for
non-work purposes while on breaks.
• Avoid using your work computer for non-work purposes. Do not log in to any social media platform
(Instagram, Facebook, etc.) or video streaming platform (YouTube, Netflix, etc.). Do not engage in
personal web browsing, personal shopping, internet searches for personal purposes, and any other
non-work related activities). Note: Your work computer may be monitored by management at any
time and without warning/notification to track your work computer usage.
• Avoid the use of profanity or derogatory language while in the office or at work-related events.
• Respect other employees’ private lifestyles and personal life decisions being sensitive to not let your
personal and private preferences demean, ostracize or belittle others.
General Housekeeping
• Maintain neat and clean offices and workspaces. Further, employees are responsible for helping
maintain the general order and cleanliness of common areas. In short, anything used should be left in
the same or better condition than how it was found.
Dress Code
• Adhere to the company’s dress code. A perk of AxisCare is the casual dress code. When describing our
dress code, we often refer to the phrase, “casual dress, professional attitude,” which essentially means
dress somewhere between “casual” and “business casual”, unless a business assignment has you
interfacing with the public. Shorts and t-shirts are permissible; however, avoid any clothing that is too
short, too high, too low, or too tight. Employees should not wear revealing/provocative clothing.
Employees should not wear any printed clothing, jewelry, accessory, or tattoo that uses profanity or
depicts an unprofessional attitude or behavior. Avoid wearing dirty or unkempt clothing. Complement
your attire with good personal hygiene.

Working Conditions
● Manual dexterity is required to use desktop computers and peripherals
● Office Hours: In-office, onsite Monday — Friday, for 8 hours between 7am - 7pm (TBD per manager
approval) and on-call as necessary
AxisCare reserves the right to alter the aforementioned policies as needed.

About AxisCare
According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.
 

AxisCare was started in 2011 by industry leaders to help meet the demand for a more user-friendly and mobile-compatible solution to handle scheduling and back-office management. Our product is a web-based management platform that helps agencies manage CRM and marketing, caregiver/client scheduling, billing, payroll, and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 7 other countries. We are a fast-growing company seeking high-performing individuals looking for a vibrant,
autonomous working environment who will get behind our mission:
 

To transform home care operations and empower agencies to provide better care