What are the responsibilities and job description for the Enterprise Sales Engineer position at Axon?
Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on enterprise accounts.
What You’ll Do
Location: Hybrid into one of our city hubs: Denver CO, Seattle WA, Scottsdale AZ, San Francisco CA, Atlanta GA, Boston MA. Travel up to 50%
Reports to: Senior Manager, Sales Engineering
- Achieve mastery of all Axon technologies / products
- Use exceptional written and oral communication skills to lead business and technical presentations effectively
- Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
- Set and manage expectations with customers and team members
- Provide 1st-level technical support throughout the pre-sales cycle for opportunities
- Develop relationships with key partners for growth within their customer base
- Provide professional responses to customer RFPs / RFIs
- Effectively position the technology against competitive offerings
- Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
- Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
- Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
- Develop Statements of Work (SOW) for Professional Services necessary for binding quote
- Perform other duties and projects as assigned
What You Bring
- Willingness to travel up to 50%
- Associates degree in Engineering or Computer Science (or equivalent field), or 5 years relevant experience.
- 5-7 years customer facing technical pre-sales or consulting background required
- Experience selling SaaS based solutions
- Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet of Things (IoT) technologies. (TCP/IP, DNS, DHCP, vLANs, firewalls, VPN gateways, wireless communications, proxies, etc.)
- Strong understanding of CCTV systems, video management systems, access control technologies (for example Genetec, Milestone, Avigilon, Ocularis)
- Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure)
- Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
- Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
- Experience developing Statements of Work (SOW) or similar documents
- Must have intellectual curiosity, humility, accountability and positive approach
- Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network , WCNA, etc..
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay and bonus. The starting base pay for this role is between USD 106,313 in the lowest geographic market and USD 170,100 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
