What are the responsibilities and job description for the Senior Director, Operations Business Accelerator position at Axon?
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
You will be part of the Global Manufacturing Operations organization. You will be leading the Business Accelerators team that includes Business Process Automation, Advanced Analytics and Management Operating Systems (MOS) for the Global Operations functions. In this role, you will bring leadership and technical expertise in business automation technologies to drive results for key performance improvements. You will be the thought leader that continuously evolves and accelerates the adoption of the very best AI and Automation practices, design, principles, management operating system development and continuous improvements.
This role will work closely with business partners within IT, Global Operations Functions (e.g., Manufacturing Operations, Quality, and Global Supply Chain) and other supporting functions. You will be the expert of protecting Axon Global Operations governance data in the cloud and will work closely with technology teams to meet business requirements while staying compliant to data security obligations.
What You’ll Do
Location: Onsite at our Scottsdale, Arizona offices
Reports to: SVP, Global Manufacturing Operations
Direct Reports: 10 ; including managers and individual creators
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
You will be part of the Global Manufacturing Operations organization. You will be leading the Business Accelerators team that includes Business Process Automation, Advanced Analytics and Management Operating Systems (MOS) for the Global Operations functions. In this role, you will bring leadership and technical expertise in business automation technologies to drive results for key performance improvements. You will be the thought leader that continuously evolves and accelerates the adoption of the very best AI and Automation practices, design, principles, management operating system development and continuous improvements.
This role will work closely with business partners within IT, Global Operations Functions (e.g., Manufacturing Operations, Quality, and Global Supply Chain) and other supporting functions. You will be the expert of protecting Axon Global Operations governance data in the cloud and will work closely with technology teams to meet business requirements while staying compliant to data security obligations.
What You’ll Do
Location: Onsite at our Scottsdale, Arizona offices
Reports to: SVP, Global Manufacturing Operations
Direct Reports: 10 ; including managers and individual creators
- Work with senior leadership to shape the vision and strategic plans for Business Automation, Advanced Analytics and Management Operating Systems to align with Axon Technologies and Enterprise initiatives and goals.
- Lead the Business Automation and Advanced Analytics technology roadmaps, innovations, and implement these solutions to realize business value for Axon Global Operations functions.
- Serve as a leader in Global Operations cloud data migration and working side by side with the IT, IT Architecture Enterprise team to prove out new architectures for AI/ML solutions to the benefit of the entire Global Operations business.
- Lead and provide technical expertise to direct reports to deliver on projects commitments on Business Automation and Advanced Analytics programs for Global Operations.
- Be an evangelist of cutting-edge Business Automation, AI/ML and other technologies to showcase and socialize the new capabilities across Global Operations, applying innovative thinking to the toughest business problems.
- Create a culture of Continuous Improvement and drive results. Act quickly to identify viable solutions.
- Be the point of contact for protecting Axon Global Operations sensitive data while being the though leader for fully utilizing automation, AI/ML, and other technologies.
- Work on Strategic Planning & Execution.
- Structure and drive the Global Operations Management Operating System (MOS). This includes, Mission & Metric’s definition and alignment across Operations Functions year over year, maintaining established reporting systems (Scorecards, MBR/QBR Quip docs, etc.) and facilitate metrics reviews.
- Manage and deliver the team Annual Operating Plan and budget.
- Manage and deliver Invest and Benefits tracking for Business Automation and Advanced Analytics Portfolio Financial Management.
- Employ design thinking and agile methodologies to experiment, pilot, and deploy solutions including fast-fail, and scaled deployments.
- Facilitate & Chair Transformation efforts with Business & Leadership.
- Become a role model and mentor to coach and strengthen the technical expertise of the Axon Global Operations and broader technology community including IT.
- Manage an organization of directors, managers and individual contributors. Help the team develop their career path and development plans that fit their career goals. Also develop deep bench of technical expertise within the team that is not only meeting current project requirements but also well positioned to evolve for future technology trends/needs.
- Bachelor’s Degree or higher or related discipline or equivalent work experience in Engineering, Computer Science, Advanced Technology Operations, Supply Chain, or Business.
- 10 Years of overall experience on delivering enterprise grade solution development, deployment and operation.
- 3 Years of delivery experience in Transformation/Automation Projects
- Multi year experience with Analytics methodologies
- Experience in Program/Portfolio Management Practices
- Team Management
- Multi year experience with Deterministic AI
- Experience with Generative / Probabilistic AI
- Six Sigma Green or Black Belt Certification
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
