Senior Product Manager - Robotic Security

Join Axon and be a Force for Good

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.


Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception to building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to develop lifesaving tools and weapons that help officers do their job without having to take life and ensure that “Everyone Gets Home Safe.”

It’s a big mission, but it’s one we’ll pursue relentlessly every single day.

Robotics and New Ventures - 10-year Goals

Your Impact

A key part of the Axon charter to Protect Life lies in leveraging emerging technology in tele-presence and robotics to improve safety and quality of outcomes between law enforcement, suspects, and the broader community. This focus is intentionally broad, as there are many paths Axon could take, both for a first step and long-term.

The long term focus of this effort is our third mission: “To produce a system capable of detecting, responding to, engaging, and incapacitating an armed threat in less than 30 seconds”

This is the charter of our Product Manager for Robotic Security.

We are looking for someone with a blend of subject matter expertise in tactical operations, in technical understanding of the most important technologies used to safely deploy remote systems, and with enough product development experience and understanding to effectively drive customer research and product requirements. They need to be a visionary who works well with green-field opportunities, a talented storyteller to craft their vision, and an effective writer to document the requirements to break down how to get there.

You will collaborate closely with cross-functional teams and external partners and vendors, leveraging customer insights to ensure your product delivers high-impact performance while supporting Axon's broader mission of providing advanced, life-saving technology.

What you’ll do

Location: Scottsdale, AZ
Reports to: Senior Product Manager, Axon Robotics

• Lead the vision and roadmap of the long-term Robotic Security platform.
• Gather and analyze customer needs, using direct feedback to inform product decisions and enhance performance in tactical and operational environments.
• Work with customers, partners, and internal stakeholders to define the problem statement and potential solution set to address the problem
• Engage community groups to gather feedback and ensure that any system meets the transparency, and accountability standards of oversight groups and communities served by Law Enforcement.
• Highlight key capabilities and functions necessary to achieve the ultimate goal of the Robotic Security system.
• Collaborate with internal and external partners to identify critical technology vectors to achieve our goals.
• Collaborate closely with engineering, design, and marketing teams to prioritize features and make key trade-off decisions based on customer feedback and technical feasibility.
• Define and manage the product roadmap, aligning short-term goals with long-term vision, and ensuring delivery of high-value features that meet customer requirements.
• Develop go-to-market strategies in partnership with sales and marketing teams.
• Ideate on product concepts and workflows to address those needs, collaborating with teams across Mechanical, Electrical and Software Engineering, as well as User Experience and Industrial Design
• Find innovative ways to quickly prototype the experience in order to gather feedback internally and externally
• Present frequently with executive stakeholders to gather insights, alignment and buy-in
• Collaborate across other pillars including Devices (Body Worn Camera, Signal accessories and Fleet in-car systems), and the Enterprise Software organization (Digital Evidence Management, Records and Real Time Operations) to align on priorities and enable a successful end-to-end launch
• Set performance metrics for the most important functions of the products and manage teams to measure and achieve them

Your Day to Day

• Working with external partners and internal stakeholders, develop and maintain detailed product documentation, including specifications, user guides, and technical requirements, ensuring alignment across teams.
• Drive the product's requirements, ensuring your product meets both customer needs and Axon's strategic goals, while prioritizing features that offer the highest value.
• Engage in regular discussions with dedicated customers to gather insights, understand their evolving needs, and incorporate feedback into the product roadmap.
• Conduct product demos and participate in customer presentations to showcase Scout’s capabilities and gather real-time feedback.
• Represent your product at industry conferences and trade shows, as well as with local, state, and national legislators, discussing and demonstrating the product to potential customers and partners, while staying up-to-date on market trends.
• Collaborate closely with cross-functional teams, including sales, marketing, and customer success, to ensure your product features are communicated effectively and align with customer expectations.

What you bring

• Bachelor's degree in a technical field or business, or equivalent work experience
• Proactive and self-propelled working style, comfortable working through ambiguity and seeking out new directions to solve the higher-level mission and goals
• 3 years of relevant Product Management experience ideally working with technology in an operational environment.
• Experience solving hard user interaction problems with creative solutions that deliver easy/simple customer experiences
• Experience working with engineers to balance scope, time to market, and functionality, making tough trade-offs using qualitative, quantitative, and many times incomplete data
• Excellent problem solving skills, well-structured written and verbal communication
• Flexibility to travel domestically and internationally when necessary (15%)
• Technical expertise in design, operation, or back-end support of robots a plus
• Experience working directly with governmental agencies (Local, State or Federal) is a plus
• Passion for geeking out on remote systems

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices