What are the responsibilities and job description for the Sr Quality Assurance Engineer I position at Axon?
Your Impact
We are seeking a highly skilled and motivated QA Analyst to join our team. The ideal candidate will have the ability to collaborate effectively with application development teams while facilitating and assisting end users with test planning and execution. The role requires hands-on test execution experience, as well as a deep understanding of QA best practices and methodologies. Experience with Salesforce and D365 applications is a significant advantage.
What You’ll Do
Location: This role does require you to be based out of any of our main R&D US Based Hubs (Scottsdale, AZ OR Boston, MA, OR Seattle, WA, OR Atlanta, GA)
Reports to: Principal Program Manager
Direct Reports: N/A
Key Responsibilities:
Collaboration with Development Teams
- Work closely with application development teams to understand business requirements, technical designs, and workflows.
- Participate in design reviews to provide feedback from a QA perspective.
- Identify potential risks and ensure quality standards are integrated throughout the development process.
End-User Engagement
- Facilitate and assist end users in developing and executing test plans and test cases.
- Empathize with the end users to better understand the end to end business process including all manual processes to assist in development and execution of a comprehensive test plan/scenario/cases and scripts.
- Provide guidance on testing strategies and best practices to ensure comprehensive test coverage.
- Act as a liaison between technical teams and end users to address concerns and gather feedback.
Test Planning and Execution
- Develop end-to-end test planning including execution of test cases, scripts, and scenarios for manual and automated testing.
- Ability to balance testing and Risk Management
- Perform functional, regression, integration, and facilitate user acceptance testing.
- Track, document, and report on testing progress and defects using appropriate tools.
Quality Assurance Best Practices
- Ensure adherence to QA standards and practices across all stages of the SDLC.
- Provide thought leadership on process improvements
- Collaborate with teams to define and improve testing processes.
- Participate in root cause analysis of defects to identify areas for improvement.
Tools and Technology
- Utilize testing tools for tracking, reporting, and automation as needed.
- Demonstrate proficiency with QA tools and methodologies, including those used in Salesforce and D365 environments.
- Stay current with emerging tools and techniques to enhance QA processes.
What You Bring
Qualifications
- Bachelor’s degree in computer science, Information Technology, or related field, or equivalent experience.
- Minimum 5-7 years of experience in software quality assurance, with a focus on test planning and execution.
- Strong hands-on experience with manual testing; automation experience is a plus.
- Proven ability to engage with both technical teams and non-technical end users.
- Experience in testing with ERP and integrations.
- Proficiency in testing tools and platforms (e.g., JIRA, Azure DevOps, TestRail).
- Excellent problem-solving, communication, and interpersonal skills.
- Detail-oriented with a strong commitment to delivering high-quality results.
Preferred Skills:
- Familiarity with Salesforce and D365 applications is highly preferred.
- Experience with Agile and DevOps methodologies.
- Familiarity with performance testing tools.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 93,500 in the lowest geographic market and USD 126,500 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
