What are the responsibilities and job description for the UX Research Intern - Summer 2025 position at Axos Bank?
Axos Bank
Target Range:
$18.00 - $23.00
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
About This Job
Summer 2025 Intern Position
Session 1: May 28 - August 15
Session 2: June 17 - September 5
Intern must be able to work the entirety of one of the two sessions.
Axos Bank is seeking a Design Research Intern to help us understand the way our customers and users participate in financial activities. This person will be supporting the needs of various business units to deliver insights that drive engagement and improve customer experience in innovative ways.
Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn more about working at Axos
Pre-Employment Background Check and Drug Test:
All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity:
Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Target Range:
$18.00 - $23.00
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
About This Job
Summer 2025 Intern Position
Session 1: May 28 - August 15
Session 2: June 17 - September 5
Intern must be able to work the entirety of one of the two sessions.
Axos Bank is seeking a Design Research Intern to help us understand the way our customers and users participate in financial activities. This person will be supporting the needs of various business units to deliver insights that drive engagement and improve customer experience in innovative ways.
- The Research Intern will work closely with our research and UX leads to learn and demonstrate their ability before they’re asked to do these tasks on their own. For example, before moderating interviews with users, you’ll take notes while another researcher moderates. The goal is to help the Research Intern become more independent by the end of the internship.
- Research planning: Understanding the problem or question, defining hypotheses, then selecting the best methods to get answers
- Conducting research using a variety of methods
- Qualitative & usability studies: Identifying participant selection criteria, moderating interviews, notetaking during sessions
- Identifying trends out of interviews, analyzing data
- Creating and giving presentations about the findings. Adding research findings to the research backlog
- Sick Leave
- 401(k) Retirement Saving Plan with Employer Match Program
- Free Access to Self-Directed Trading
- Networking with Executives
- Corporate Finance Institute Courses
- Access to Onsite Gym and Walking Distance from UTC for San Diego Interns
Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn more about working at Axos
Pre-Employment Background Check and Drug Test:
All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity:
Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Salary : $18 - $23
