What are the responsibilities and job description for the Senior Product Analyst position at AXS?
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
The Role
AXS is seeking a Sr Product Analyst to join our team in Tempe, AZ. This position will be responsible for conducting comprehensive analyses, developing dashboards and forecasts, and communicating findings to a variety of audiences. This role will also collaborate closely with Product Managers to identify success criteria and support the implementation, maintenance and continual optimization of existing and new digital experience technologies.
What Will You Do?
AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300 venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We're an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.
The Role
AXS is seeking a Sr Product Analyst to join our team in Tempe, AZ. This position will be responsible for conducting comprehensive analyses, developing dashboards and forecasts, and communicating findings to a variety of audiences. This role will also collaborate closely with Product Managers to identify success criteria and support the implementation, maintenance and continual optimization of existing and new digital experience technologies.
What Will You Do?
- Evaluate digital performance to identify improvement opportunities and create detailed audience insights.
- Collaborate with stakeholders to compile and analyze data across our digital platforms and services.
- Design and implement measurement strategies aligned with business objectives.
- Conduct audits of data collection practices to ensure alignment with business goals and industry standards.
- Define and establish product key performance indicators (KPIs) that link directly to business outcomes and strategic goals.
- Develop and refine analytical reports and dashboards for diverse organizational needs.
- Utilize data and analytics to influence product strategies and refine key performance metrics
- Lead projects on audience intelligence, including behavioral segmentation and profiling using diverse data sources.
- Manage testing and optimization initiatives, coordinating with various teams to enhance digital experiences and designs.
- Contribute to personalization efforts by researching and implementing innovative strategies and methodologies
- BA/BS Degree (4-year) (Advanced Degree Preferred)
- 4-6 years' experience in digital or web analytics
- Proven ability to distill large datasets into clear, actionable insights.
- Strong communication skills for articulating complex data and findings.
- Proficiency in analyzing data from platforms such as Adobe Analytics, Google Analytics, Mixpanel, Amplitude, Heap, LogRocket, Hotjar and/or FullStory.
- Demonstrated ability to collaborate with technical teams for analytics implementation across web and mobile platforms.
- Skilled in Microsoft Excel and familiar with data visualization tools like Looker, PowerBI, or Tableau.
- Experience in experimentation tooling like Adobe Target, Optimizely, etc.
- Adept at using analytics to drive decision-making and optimize digital strategies.
- Creative problem-solving skills and a proactive approach to identifying and capturing emerging trends.
- Independent initiative-taker with goal-oriented drive.
- Ability to support digital product development with insightful analytics.
- Experience in preparing presentations tailored to different audiences.
- Understanding of Agile methodologies.
- Proven track record in managing internal and external partnerships.
- Extraordinary People – we're not kidding!
- Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
- Opportunities for learning and leveling up through training and education reimbursement.
AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).
Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300 venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We're an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.
