What are the responsibilities and job description for the Field Service Representative position at Axzora Resourcing?
Job Title: Field Service Technician
About the Role:
We are seeking a skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will travel to customer locations to install, maintain, and repair equipment or systems.
Key Responsibilities:
- Troubleshoot equipment failures by phone on customer sites
- Locate sources of problems by observing electrical, hydraulic, or mechanical devices in operation
- Start-up and commissioning of new equipment at customer location
- Maintain close relationships with customers, identifying solutions and suggesting improved methods and techniques
- Determine changes in dimensional requirements of wear parts by inspecting parts using rules, callipers, micrometres, and other measuring instruments
- Disassemble entire equipment in the workshop environment for reconditioning or upgrading customer equipment
- Provide mechanical maintenance information and after-sales technical support
Requirements:
- Great customer service skills
- Experience as a Field Service Controls Technician (preferred)
- Strong mechanical ability and knowledge of Metric System
- Experience as a Field Technician or Maintenance Technician
- PLC troubleshooting experience (programming a plus)
- H Hydraulic control experience
- Ability to travel on short notice, Monday through Friday, with some weekends required
Benefits:
- Health and dental insurance enrollment after 90 days of full-time employment
- 100% paid health insurance premiums for employee coverage
- 40% paid dependent health coverage with remaining 60% payroll deducted from the employee
- 100% paid employee and dependent dental coverage
- 100% paid short-term disability policy ($250 per week if a qualified short-term disability claim arises)
- 100% paid employee and dependent life policy ($25,000 for the employee, $5,000 for the employee's spouse, $2,000 for employee children 6 months old and older, and $1,000 for employee children under 6 months old)
- Eligibility to enroll in 401K after 1 year and 1000 hours of employment, with dollar-for-dollar matching up to 5% of employee earnings
- AFLAC policies available for purchase by employees
- Full-time employees eligible to accrue PTO on the first day of employment, with 80 hours accrued pro-rated for the first full consecutive calendar year of employment
- Annual reimbursement up to $100 for the purchase of safety shoes and/or prescription safety glasses
- 8-10 paid holidays depending on shift schedule
- Monthly employee appreciation events
Salary : $1,000
