Financial Aid Coordinator

Full Time Exempt Professional Job Description

The Financial Aid Coordinator will support the activities related to financial aid eligibility and administration of our AFT alumni and students. This includes (and not limited to) activities such as completion grant, community service, mass communications, PPI issues associated with various applications (TN Promise, UT Promise, FAFSA). An essential element of this role is building and maintaining strong relationships with counselors and key stakeholders that align with our values in promoting college access and success for rural students. Reporting to the Director of Financial Aid.

Essential Responsibilities:

• Contact completion grant applicants to determine need and eligibility, and verify students have unmet need in budget to ensure OFA is not exceeded.
• Notify counselors and college retention coaches about completion grants and unmet needs of students.
• Oversee community service: auditing submissions, finding and maintaining viable community service opportunities, and communicating benchmarks with both students and counselors.
• Partner with IT to ensure opportunities are up to date on Ayers website
• Responsible for TN Promise Communications regarding eligibility, deadlines, benchmarks, completion of benchmarks, and other relevant information.
• Responsible for ongoing communication with students enrolled at community colleges and Tennessee Colleges of Applied Technology to provide retention services throughout post-secondary education.
• Responsible for cleaning up PPI issues associated with TN Promise application, UT Promise Applications, and FAFSA.
• Maintain open lines of communication with counselors concerning TN Promise eligibility, UT Promise, various deadlines, financial aid issues.

Competencies:

• Exemplary team mindset while maintaining a high level of pride, openness, and honesty in all aspects of work.
• High accountability for actions and decisions.
• Superior relationship-building skills and ability to establish rapport with a wide range of personalities and backgrounds.
• Proactive attitude with the ability to anticipate and diffuse problems.
• Effective stress management skills under pressure with the ability to maintain professionalism and carry out work duties.
• Appropriate prioritization of urgent matters while managing multiple time-sensitive tasks.

Qualifications:

• Bachelor’s degree or higher, 2 years of counseling experience preferred.
• Proficient in FAST, SalesForce, Excel, Word, Google

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, driving, lifting up to 15 lbs, traveling, and repetitive motion from computer use
• Ability to walk 1-3 miles for campus tours and visits if needed
• Hearing/Speaking effectively as required for communication

The above statements are intended to describe the general nature and level of work performed by people assigned to this job classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified, and the expectation is that the job holder will do whatever is needed to get the job done.

Job Categories: Financial Aid Coordinator

Job Types: Full Time Exempt

Job Locations: Parsons

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,000 - $60,000