What are the responsibilities and job description for the General Manager - LCF position at AYG Food Services LLC?
Job Description
Job Description
GENERAL MANAGER
We are looking to hire a General Manager.
At Layne's Chicken Fingers we take everything seriously except ourselves.
Established in 1994, Layne's is THE "born and breaded in Texas" chicken finger restaurant. Layne’s culture stems from our roots in College Station, where back in 1994, we perfected our chicken finger frying technique. True to our roots, we are a fun, fast-paced dynamic team of individuals who do not take ourselves seriously, but we take our food and our service EXTREMELY seriously. Our Store Managers are our HOST's and are responsible for the daily upholding of our core values. Our HOSTs manage a team of officers, because at Layne's we believe everyone we hire is important, so the minimum job title you get is that of an officer.
Summary :
Reporting to : The GM is responsible for running the store and reports directly to the District Manager. The GM will be responsible for maintaining the restaurant in accordance with the company’s approved operating procedures and within the approved budget. Maintain excellent relationships with employees, piers owners and guests alike while promoting the professional growth and development of the entire team. The General Manager also provides strategic direction for their restaurant. This manager must maintain operations and drive results for his / her restaurant, through people development, sales and profit growth. The manager must hire, train and develop their employees and managers that share Layne’s values and culture. The GM must convey the Layne's culture to his / her crew and be a creative team player who likes to work hard, have fun, and show sincere dedication to Layne’s Chicken Fingers.
Additional responsibilities include but are not limited to the following :
KEY RESPONSIBILITIES :
- Schedule, train, manage, and develop staff, by overseeing and managing the orientation process, monitor, manage and develop the performance of associates. Communicate closely with leadership regarding hiring, counselling and separation decisions, and ensure all the company procedures are followed regarding all HR issues.
- Manage your budget and have a complete understanding of what you are accountable for financially and how much it costs to run your restaurant. Perform regular cash and safe audits per company policy, and constantly monitor trends in sales and costs to ensure that the restaurant is performing financially as well as it can be.
- Always maintain the restaurant in an immaculately clean condition and communicate any maintenance / repair / service issues with leadership as soon as possible.
- Represent Layne’s as well as you can, always in conjunction with the Mission, Vision and Core Values of the brand. Connect with the local community actively and constantly reach out to local schools and businesses to try to elevate the popularity of Layne’s in the community.
- Always look for new ways to enhance the quality of the customer experience.
- Maintain excellent relationships with all customers.
- Carry out management responsibilities in accordance with the organization’s policies and applicable laws
- Perform such duties as scheduling, hiring, training, inventory and ordering, and inspecting of workstations back of house and front of house.
- Participate in employee meetings and training programs
- Maintain food cost while ensuring quality standards
- Manage purchasing and inventory controls
- Must be knowledgeable on HACCP controls along with proper storage and use of food
- Conduct safety, sanitation and maintenance programs.
- Have the capability of handling sudden situations that arise, such as staff or customer complaints, lack of inventory, lack of staff members, and dealing with emergency situations with style and grace.
QUALIFICATIONS :
The intellectual and physical demands described below are representative of what must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ADDITIONAL REQUIREMENTS :
We offer competitive compensation.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We offer medical benefits and 401k match. Free meals during shift. Flexible hours.
Layne’s was established in College Station in 1994. After years of perfecting our craft, we’re ready to graduate to bigger markets and we’d love for you to come with us.
We are looking for GREAT people! Huge emphasis on great! Our team is full of positive, friendly, hardworking individuals and we strive to keep it that way. It is a huge part of what makes us such a great place to work.
Our promise is like our concept, it’s simple. We only serve four main products : Soon to be Famous™ Chicken Fingers, Crinkle-Cut Fries, Secret Sauce and Texas Toast. This allows us to provide the best quality food with the most efficient service. Check out our available positions, if you’d like to join the team.
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