Human Resource Generalist

Job Summary: We are seeking a dedicated and compassionate Human Resources Generalist to join our team at Everlasting Services, an assisted living facility that provides care and support to Traumatic Brain Injury survivors. The HR Generalist will be responsible for a wide range of human resources activities, including recruitment, employee relations, performance management, benefits administration, compliance, and training. The ideal candidate will be a strong communicator, have a passion for helping others, and possess a deep understanding of HR practices in a healthcare or assisted living setting.

Key Responsibilities:

1. Recruitment and Staffing:
   • Manage the full-cycle recruitment process, including posting job openings, reviewing resumes, conducting interviews, and extending offers to candidates.
   • Collaborate with department heads to determine staffing needs and ensure proper staffing levels in alignment with facility requirements.
   • Ensure compliance with all recruitment practices, including conducting background checks and verifying licenses and certifications.
2. Employee Relations:
   • Foster positive relationships between management and staff by addressing employee concerns, resolving conflicts, and offering guidance on workplace issues.
   • Act as a liaison between employees and management to ensure a productive and positive work environment.
   • Support employees by answering HR-related questions and providing guidance on policies and procedures.
3. Performance Management:
   • Assist in the implementation of performance evaluations, including providing guidance on setting goals and conducting regular assessments.
   • Support managers in addressing employee performance issues and implementing corrective actions as necessary.
   • Coordinate and monitor employee recognition programs to celebrate achievements and contributions.
4. Benefits Administration:
   • Oversee employee benefits programs, including health insurance, retirement plans, and leave policies.
   • Educate staff on benefits offerings and assist with enrollment, claims, and inquiries.
   • Ensure compliance with applicable laws and regulations related to employee benefits.
5. Compliance and Policy Adherence:
   • Ensure that all HR processes comply with state and federal employment laws, regulations, and standards (e.g., FMLA, ADA, OSHA, HIPAA).
   • Maintain up-to-date knowledge of HR best practices and healthcare industry regulations.
   • Assist in maintaining employee records in compliance with legal requirements and company policies.
6. Training and Development:
   • Support the development and delivery of training programs for staff on topics such as safety protocols, employee policies, and best practices in caregiving.
   • Help employees develop professionally by offering career development resources and performance improvement plans.
7. Onboarding and Orientation:
   • Facilitate the onboarding process for new employees, including conducting orientation sessions and introducing them to the facility culture.
   • Ensure all necessary paperwork, certifications, and training requirements are completed prior to the employee’s first day.
8. Other HR Duties:
   • Assist with payroll processing, timekeeping, and tracking attendance.
   • Provide administrative support for various HR-related projects as needed.
   • Maintain confidential employee files and records in compliance with HIPAA and other privacy regulations.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
• HR experience, preferably in a healthcare, senior living, or assisted living environment.
• Knowledge of HR best practices, labor laws, and regulations specific to healthcare and senior living facilities.
• Strong communication and interpersonal skills with the ability to work collaboratively in a team-oriented environment.
• Proficient in ADP software, Microsoft Office Suite, and other relevant applications.
• Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously.
• Compassionate and understanding attitude toward the elderly and the unique challenges they face.
• Ability to maintain confidentiality and exercise sound judgment in all HR matters.

Preferred Skills:

• HR certifications (e.g., PHR, SHRM-CP) are a plus.
• Understanding of assisted living regulations and compliance standards.

Physical Requirements:

• Ability to occasionally lift and move office supplies or equipment (up to 25 pounds).
• Ability to sit or stand for extended periods.