What are the responsibilities and job description for the Service Advisor position at AZ Euros, LLC?
Are you passionate about European vehicles? Do you thrive in a customer-facing role that requires strong communication and problem-solving skills? Join our team at AZ Euros, a premier European auto repair shop, and help our customers maintain their vehicles to the highest standards.
Key Responsibilities:
- Provide excellent customer service by assisting clients with their automotive needs
- Serve as the main point of contact between customers and the shop
- Schedule appointments and manage service workflows efficiently
- Diagnose customer concerns and communicate with technicians to provide accurate repair estimates
- Ensure customers are kept informed throughout the service process
- Recommend maintenance and repair services based on vehicle needs
- Maintain detailed records of customer interactions and services rendered
- Handle customer inquiries, resolve complaints, and ensure satisfaction
- Support shop operations to ensure timely, high-quality service
Qualifications:
- Proven experience as a Service Advisor in the automotive industry, preferably with European brands (BMW, Audi, Mercedes, Porsche, etc.)
- Strong knowledge of automotive systems and repair procedures
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced, customer-focused environment
- Detail-oriented with strong organizational skills
- Ability to multi-task and prioritize responsibilities effectively
- Experience with automotive software and systems
- A customer-first attitude with a professional appearance and demeanor
Benefits:
- Competitive salary with performance-based incentives
- Health and wellness benefits
- Employee discounts on parts and services
- Ongoing training and career development opportunities
- A dynamic and supportive work environment
If you have a passion for European automobiles and a commitment to outstanding customer service, apply today!
