What are the responsibilities and job description for the IT Coordinator position at AZpen, LLC?
In this position you will work with field technicians across multiple technologies, you will assist in scheduling tasks, projects, and implementations. The candidate must be comfortable working in a fast past environment, and multi-tasking is a must. This position builds experience in project management, field service management and an overall understanding of enterprise network, voice, and conference room services. At least one year experience utilizing the ServiceNow platform is preferred.
Job Duties:
- Support multiple disciplines for technical escalations and work with other team members on resolutions as needed
- Level 1 basic understanding of network switching
- Cisco network equipment
- Analog Voice
- VOIP
- Conference Room Services
- Receive and prioritize service requests from project managers and fit them into the schedule
- Maintain Knowledge Base documentation for problem resolution
- Must be well rounded with business office professional skills; verbal, written, collaboration, accountability, ownership, motivation, and follow-through
- Be a team player and possess excellent interpersonal qualities
- Must have a clean driving record, the ability to pass a drug screen, and pass a federal background screening
- Microsoft Excel
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $20
