PV Service Crew Lead

Job Title: PV Service Crew Lead

Department: Operations

Reports To: Service Manager

Job Summary: The PV Service Crew Lead is responsible for overseeing the efficient and effective repair, maintenance, and servicing of photovoltaic (PV) solar systems. This role requires a hands-on leader who can manage a service crew, ensure safety compliance, and deliver exceptional customer service. The PV Service Crew Lead will work closely with the Service Manager to plan, execute, and complete service projects on time and within budget.

Key Responsibilities:

1. Team Leadership:

• Lead, train, and mentor a team of service technicians. oAssign tasks and responsibilities to crew members.
• Monitor crew performance and provide constructive feedback.

2. Service and Maintenance:

• Perform diagnostic assessments and troubleshooting of PV systems. oConduct repairs, replacements, and upgrades of solar panels, inverters, wiring, and other system components.
• Perform routine maintenance to ensure optimal system performance.

3. Safety Compliance:

• Ensure adherence to all safety protocols and company policies. oConduct pre-job safety briefings and site assessments.
• Maintain a clean and hazard-free work environment.

4. Customer Interaction:

• Communicate effectively with customers regarding service work, timelines, and outcomes.
• Address customer inquiries and concerns professionally.

5. Documentation and Reporting:

• Maintain accurate records of service activities, including work orders, materials used, and labor hours.
• Submit reports to the Service Manager detailing completed work and any ongoing issues.

6. Inventory and Tools Management:

• Ensure service vehicles are stocked with necessary tools, equipment, and spare parts.
• Monitor and report inventory needs to management.

7. Collaboration:

• Coordinate with other departments to address complex service issues.
• Provide feedback to the engineering and installation teams to improve system design and installation practices.

Qualifications:

• High school diploma or equivalent; technical or vocational training in solar energy or electrical systems preferred.
• Minimum of 3 years of experience in PV solar system maintenance and repair.
• Proven leadership experience in a field service environment.
• Strong knowledge of PV system components, troubleshooting techniques, and safety standards.
• Valid driver’s license and clean driving record.
• NABCEP certification or equivalent is highly desirable.

Skills:

• Excellent problemsolving and decisionmaking abilities.
• Strong organizational and time management skills.
• Ability to read and interpret electrical schematics and technical documents.
• Proficiency with hand tools, testing equipment, and software for system diagnostics.
• Strong communication and interpersonal skills.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Comfortable working at heights and in various weather conditions.
• Ability to operate and drive service vehicles.

Work Schedule: Full-time, with flexibility to work evenings, weekends, and on-call shifts as needed.

Compensation: Competitive salary based on experience, with benefits including health insurance, 401(k), paid time off, and training opportunities.

Aztec Solar Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage candidates from all backgrounds to apply.