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Passenger Service Agent - Fulltime Position

Aztec Worldwide Airlines, Inc
Fort Lauderdale, FL Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 5/29/2025
Benefits:
  • Travel Benefit
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
Job Summary

Aztec Airways, located at the Ft. Lauderdale International Airport (FLL), has a full-time and part-time positions available for an enthusiastic individual; team-oriented who is available to start immediately. Applicant MUST be available to work weekends & holidays.

Performs check-in, passenger service, terminal duties in preparation, charters and customer services .

General Accountabilities

  • Prepare and coordinate passengers check-in, including document verification and passenger/baggage weights.
  • Prepare pilot’s package with the flight documentation
  • Assists with carry-on items and pets.
  • Assists passenger with parking accommodation if needed.
  • Performs or assists in the performance of all safety, passenger service, and terminal duties.
  • Provides leadership, direction, and assistance during an emergency including but not limited, or unusual incidents such as delayed flights and severe weather conditions.
  • Collects payment for additional fees and accounts for receipts.
  • Informs of hazardous materials regulations; communicates information to passengers and pilot.
  • Quote charters and provide customer support.
  • Maintains knowledge of information pertinent to the job including but not limited to all special promotions and new procedures.
  • Successfully completes all initial and recurrent training programs.
  • Completes all required paperwork and reports in a timely and efficient manner.
  • Performs all work in accordance with established regulations, guidelines, procedures, and performance standards.
  • Performs other related duties as assigned by management.
Job Qualifications

  • 2-3 years on flight operation and dispatch experience 
  • 2-3 years on face-to-face customer service experience 
  • Must have own transportation and a valid Florida Driver’s License
  • Must have 2-3 years experience with Takeflite software
  • Must be able to work weekends and holidays
  • Must be well-groomed and present a professional appearance.

Skills

  • Commitment to excellence and high standards.
  • Excellent command of the English language; written and oral communication skills.
  • Very proficient in technology and Microsoft applications.
  • Ability to manage priorities and workflow.
  • Computer skills to adequately handle scheduling and check-in software.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Ability to work independently and as a member of the team with a positive, can-do attitude.
  • Excellent customer service skills, both in-person and proper telephone etiquette.
  • Good judgement with the ability to make timely and sound decisions.
  • Ability to understand and follow written and verbal instructions.
  • Ability to understand any and all safety requirements and cautions.
  • Demonstrated competence in reacting to and handling emergencies.
  • Ability to effectively communicate with people at all levels and from various backgrounds.
  • Ability to effectively present information and respond to questions

Salary : $19 - $25

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Job openings at Aztec Worldwide Airlines, Inc

Aztec Worldwide Airlines, Inc
Hired Organization Address Fort Lauderdale, FL Full Time
Benefits: Company parties Competitive salary Free uniforms Opportunity for advancement Paid time off Training & developm...
Aztec Worldwide Airlines, Inc
Hired Organization Address Fort Lauderdale, FL Full Time
Benefits: Travel Benefit Competitive salary Free uniforms Opportunity for advancement Paid time off Job Summary Aztec Ai...

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