Server ("Mesero/a")

Job Summary:

We are seeking a friendly, courteous, and efficient food and beverage server to provide excellent service to all guests at our restaurant. As a server, you will be responsible for taking orders, serving food and drinks, and ensuring that our guests have an exceptional dining experience.

Responsibilities:

• Greet all guests in a welcoming and friendly manner.
• Take guest food and beverage orders.
• Describe menu items, ingredients, and methods of preparation. Suggest menu products to customers.
• Clear, clean, and reset tables as needed.
• Verify customers identification and confirm it meets legal drinking age.
• Ensure that minors and intoxicated persons are not served alcoholic beverages.
• Perform opening and closing procedures, and side work duties according to station rotation assignment to ensure tables and side stands are kept stocked, tidy and clean.
• Maintain the cleanliness of the restaurant area through disposing of all waste, clearing, and cleaning all glassware, and wiping down service and preparation areas.
• Participate in the deep cleaning of the outlet.
• Operate a cash register/POS and receive payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follow all companys customer service and cash handling policies and procedures.
• Assist all guests professionally and courteously, with the highest quality of standards for customer service.

Requirements:

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Requires good communication skills, both verbal and written.
• Must have excellent leadership capability and customer relations skills.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills.
• Must possess basic computational ability.
• Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
• Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.
• Self-driven and able to work independently.
• Knowledge of table and bar service.
• Knowledge of spirits, beer, wine, and flavor profiles.

Education and Experience:

• High school or equivalent education required.
• One to three years food service experience preferred.
• Micros POS experience preferred

Licenses and Certifications:

• Must be at least 21 years of age to serve alcohol.
• Safe Server Alcohol & Food Handlers certification required.