Aviation Line Service Technician

Azure Flight Support Line Service Technician Job Description

Job Title: Line Service Technician

Location: Crossville, TN

Reports to/Hiring Manager: Line Service Manager

Company Summary:

We have been in the Fixed Based Operations business continuously for 35 years. We built our first location in Smyrna Tennessee (KMQY) literally from the ground up and developed a 19-acre site to accommodate Fortune 500 flight departments, air charter operations, a thriving flight school, a Part 145 MRO, and cargo and military operations 24/7. We have learned what works and doesn’t work and continue to evolve our thinking on the business models that work in different locations. Each airport is unique and needs a distinct solution for meeting the needs of local and transient users of the airport.

We understand customer service and seek to get better every day at serving the pilots and aircraft owners who use our services. We believe in a family culture. If you are based with us, or visiting our FBO, you are family.

Position Overview: This is a part-time position requiring weekend shifts (both Saturday and Sunday), with the potential to transition into a full-time role. The ideal candidate must be capable of working in all weather conditions, operating heavy equipment, and lifting up to 50 lbs.

Mission: The mission for a Fixed Based Operation (FBO) Line Service Technician (LST) is to emphasize AFS’s core values resulting in delivering an incredible level of customer service to every single AFS customer. Maintain a constant focus on safety in all aspects of the operation as the number one core value of AFS. The LSTs will always be motivated and willing to deliver service according to AFS standards.

LSTs will work together as to develop their skills on a consistent basis, while following policies and procedures set in place by AFS. All LSTs will work as a team with every employee involved in the FBO operations – particularly other LSTs, CSRs and the Airport Authority staff.

Summary of Essential Duties:

• Providing customer service to all pilots and passengers.
• Maintaining a safe and clean work area.
• Marshalling all aircraft in and out of the ramp area.
• Servicing all aircraft with fuel and oil.
• Towing all aircraft in and out of community hangars, T hangars, maintenance hangars, as well as to and from tie down areas.
• Securing all aircraft.
• GPU and Lavatory services; including disposal of lavatory contents.
• General cleaning and stocking of the FBO, hangar office areas, hangar floors, crew cars and other ground service equipment (GSE).
• Service all GSE with running fuels, oil and general maintenance of all GSE.
• Charter aircraft cleaning.
• Quality control; including ordering and receiving and testing of fuel and other products.
• Communication with CSRs, management and maintenance, using two way radios.
• Having a pleasant attitude towards co-workers and customers.
• Uphold the policies and procedures implemented by Azure Flight Support and other duties and responsibilities as assigned by management.

Qualifications:

• Weekend Availability: Must be available for both Saturday and Sunday shifts.
• Physical Requirements: Must be able to lift up to 50 lbs, operate heavy equipment, and work in all weather conditions.
• Communication Skills: Strong verbal and written communication skills. A willingness and ability to engage in two-way constructive feedback with the Airport Manager for the sole purpose of self-improvement.
• Team Player: Must hold team members accountable while fostering a positive work environment.
• Integrity: Maintain honesty, professionalism, and ethical conduct at all times.
• Passion & Drive: Must be passionate about aviation and eager to contribute to the team’s success.
• Accountability: Willingness to participate in training, mentorship, and personal development programs.
• Results driven: must be willing to participate in company and executive sponsored training, mentorship, and personal development to increase critical knowledge, skills and leadership ability.

Job Type: Part-time

Pay: $12.00 - $17.00 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• On call
• Overtime
• Weekends only

Work Location: In person

Salary : $12 - $17