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Lead Housekeeper

Azure Palm Hot Springs Resort & Spa
Desert Hot Springs, CA Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Join Our Team Delivering Amazing Experiences

AZURE PALM HOT SPRINGS is an exciting and unique resort oasis located in the Miracle Hill area of Desert Hot Springs. 40 guest accommodations, full-service spa, the largest mineral water pool in So Cal, a healthy caf anda natural hot spring oasis!

We are searching for an experienced, proven leader to take our Housekeeping department to the next level. We have a talented staff of housekeepers already in place. The perfect candidate can speak English and Spanish, is dedicated to guest service, is reliable and has a strong attention to detail.

This is a special property, and we are looking for talented hospitality professionals to provide exceptional service to our guests who come to rejuvenate their mind, body, and soul. We are a growing, multifaceted property with learning and growth opportunities in all aspects of hospitality, including (but not limited to) guest services, food & beverage, spa services, retail, reservations as well as grounds, facility and water system maintenance.

We offer competitive wages, paid vacation, health insurance, employee discounts, a great retirement plan, direct deposit as well as great learning and growth opportunities.

Job requirements :

  • Ensure all operational procedures and standards are met. (Manage use of standard procedures and participate in creating / improving them)
  • Plan and coordinate the activities of their crew (to meet the standards and mission, consistently).
  • Coordinate inspection or inspect assigned areas to ensure standards are met consistently.
  • Human resource management skills : Hiring, training, scheduling and performance evaluation
  • Ensure work is completed within the time allotted and needed.
  • Handle administrative tasks such as daily scheduling of work assignments, weekly scheduling, interviewing and onboarding,
  • Manage and maintain inventory of linens
  • Manage and maintain inventory of all supplies and reporting to Assistant General Manager to order as needed.
  • Oversee the reporting of maintenance items
  • Ensuring furnishings, pillows, printed materials in guest rooms are up to date, clean, and are in the correct place.
  • Keeping MSDS sheets up to date and in use
  • Coordinating and maintaining a hands-on approach to the cleanliness and professional presentation of all accommodations and public areas
  • Managing labor requirements including staffing, training, and payroll & budgeting
  • Managing all resort wide aspects of laundry distribution and quality control.
  • Mentoring subordinates for growth in accordance with the established succession plan.
  • Performing progressive performance management including coaching, verbal and written warnings
  • Overseeing a deep cleaning program for all guest rooms and public areas.

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