Personal Assistant

 AZURE PALM HOT SPRINGS is an exciting and unique resort oasis located in the Miracle Hill area of Desert Hot Springs, California, located in the Greater Palm Springs area. We offer 40 guest accommodations, a full service spa, the largest mineral water pool in So Cal, a healthy café and…a natural hot spring oasis! 

 This is a special property and we are looking for talented hospitality professionals to provide exceptional service to our guests who come to rejuvenate their mind, body and soul. The ideal candidates will naturally love helping people and thrive on learning. If you have spa/resort experience, great! If you don’t but wish to gain experience in the hospitality industry, we will teach you. 

We are a growing, multifaceted property with learning and growth opportunities in all aspects of hospitality, including (but not limited to) guest services, food & beverage, spa services, retail, reservations as well as grounds, facility and water system maintenance. If you’re interested in a future in the hospitality industry, we are the place. We prefer to promote from within and love seeing our team members grow. 

 We offer competitive wages, paid vacation, health insurance, employee discounts,  direct deposit as well as great learning and growth opportunities. 

Job Duties:
Greet persons entering the office, determine nature and purpose of visit, and direct/escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel.

CORE WORK ACTIVITIES

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

Phone, email and text correspondence. 

Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by owner.

Attention to customer service with a professional and pleasant personality.