What are the responsibilities and job description for the Tahoe Bowl Team Member position at Azure Tahoe Resorts LLC?
Job Overview
We are seeking enthusiastic and dedicated Team Members to join our dynamic team. As a Team Member, you will play a crucial role in delivering exceptional service to our guests while ensuring a positive and enjoyable experience. This position is ideal for individuals who thrive in a fast-paced environment and possess strong interpersonal skills. Please note: Must have a California RBS (Responsible Beverage Server) Certification and California Food Handlers card or be able to obtain within the first 30 days if hired.
Responsibilities
-Tahoe Bowl Team Members must be able to operate the Bowling Center, tend Bar (must be 21), operate the Tahoe Bowl Pizzeria and keep all areas clean, presentable and free of any hazards.
-Provide outstanding customer service by engaging with guests and addressing their needs promptly and professionally.
- Assist in managing events, ensuring all aspects run smoothly and efficiently.
- Handle cash transactions accurately and responsibly, maintaining proper cash handling procedures.
- Support food service operations, including preparing, cooking, serving, and maintaining cleanliness of food areas.
- Ensure safety protocols are followed.
- Collaborate with team members to create a welcoming atmosphere for all guests.
- Address any conflicts or issues that arise with professionalism and tact, ensuring guest satisfaction.
Experience
Ideal candidates will possess the following skills:
- Strong conflict management skills to effectively resolve guest concerns.
- Previous experience in customer service or guest services roles is highly desirable.
- Experience in food service, entertainment, bowling and or hospitality settings is a plus.
- Familiarity with events management to assist in coordinating activities.
- Cash handling experience is preferred for managing transactions accurately.
Join our team today and contribute to creating memorable experiences for our guests!
Job Type: Seasonal
Pay: $16.00 - $17.00 per hour
Expected hours: 24 – 40 per week
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Nights as needed
- Night shift
- Weekends as needed
Language:
- English (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $16 - $17