What are the responsibilities and job description for the Business Process Subject Matter Specialist position at B&A?
Business Process Subject Matter Specialist:
At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!
Job Summary:
B&A is looking for a Business process Matter Specialist to join a contract with a federal government client in support of an important mission. The SME will work closely with stakeholders, project teams, and leadership to identify inefficiencies, develop process improvements, and ensure that best practices are integrated into the organization's operations. This role requires in-depth knowledge of business processes within [industry/sector] and a proven ability to implement change successfully.
Responsibilities
- Assess current business processes to identify gaps, inefficiencies, and areas for improvement.
- Develop and implement strategies to optimize workflows and align processes with organizational goals.
- Leverage process modeling tools to document and communicate changes.
- Work closely with cross-functional teams, including operations, IT, and finance, to align business processes with organizational objectives.
- Serve as the primary point of contact for process-related inquiries and initiatives.
- Provide deep expertise in specific business processes, tools, and methodologies relevant to the organization.
- Offer guidance on industry best practices, standards, and compliance requirements.
- Develop change management strategies to support the successful implementation of new processes.
- Train and support staff in adopting revised workflows and tools.
- Define key performance indicators (KPIs) to measure process success.
- Monitor and report on the effectiveness of process changes, recommending further improvements where needed.
Education and Experience
- Five (5) years working in Department of Defense (DoD) contracting as a GS-1102-12 or above, Contract Specialist, position or other substantially equivalent position that has yielded deep knowledge and understanding of the DoD contracting process and the critical relationship that the PIEE PMO has in the DoD Contracting and Procurement ecosystem.
Required Skills
- Relevant certification from a nationally recognized technical authority.
- Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation, and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.
- Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation abilities.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proficiency in process improvement tools and software (e.g., Visio, ARIS, or similar).
Desired Skills
- Knowledge of methodologies like Six Sigma, Lean, BPMN, or other process optimization frameworks.
- Ability to articulate complex processes and solutions clearly to both technical and non-technical audiences.
- Skilled at delivering impactful presentations to stakeholders and executives.
- Six Sigma (Green/Black Belt), PMP, Business Process Management certifications, or equivalent.
Security Clearance
- Secret clearance
More About B&A:
Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
Benefits and Programs
B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as dental, vision, life & AD&D, disability, Teladoc, accident, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A’s 401(k) plan is available to all employees and includes a company matching contribution.
B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:
- The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
- A formal mentorship program
- Job shadowing and cross training opportunities
- Brand Ambassador program
- Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
- Monthly teambuilding events
- B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more
At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.
EEO
B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A’s offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.
EEO is the Law
B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.
