What are the responsibilities and job description for the Technical Writer/Editor position at B&A?
Technical Writer/Editor
At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!
Job Summary:
B&A is looking for a Technical Writer/Editor to join a contract with a federal government client in support of an important mission. In this role, you will have the opportunity to work with a great team while supporting the OSCAR program.
Responsibilities
- Duties: Collects and organizes information required for preparation of program communications, online web content, user manuals, training materials, installation guides, proposals, and reports.
- Writes and edits functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents to include the OSCAR Program Annual Statistical Report.
- Develops and prepares program statistical reports, charts, tables, and graphs. Coordinates, plans, and organizes all program communications in various formats. Provides support for developing and maintaining website content, policies, presentations, and other written documents.
- Analyzes internal and external communications and recommends innovative communications channels to include leveraging social media platforms.
- Serves as editorial lead and directs and coordinates all internal and external communications ensuring communications products meet the Government’s style guide, document templates, and quality standards.
- Assists in determining assignments, setting priorities, monitoring progress, and reporting on program communications and statistical analysis.
- Oversees the maintenance of the program’s communication plans and document style guide. Coordinates all editorial plans and schedules (including editorial calendars).
- Develops and manages program content throughout its life cycle from content development to its final publication/website posting. Writes, edits, and proofreads program content and documentation. Creates and maintains program-related communications plans.
- Manages the text, images, video, audio, and other content on program websites. Maintains quality control across the program website (e.g., links, photos, functionality, and content).
- Provides directions and assistance to program staff who are assigned to develop products for web and digital information delivery.
- Reviews products to ensure adherence to Government policies and document style guide and templates. Analyzes the effectiveness of program communications and makes recommendations for improvement.
Education and Experience
- Bachelor's degree in English, Literature, Communications, Social Sciences, Computer science/systems. Information technology, Software Engineering, Business Management, or Finance.
Required Skills
- Specialized experience includes statistical analysis, analysis of business applications, technical documentation, website content development, and development of communications plans.
- Candidates must have demonstrated ability to communicate orally and in writing and a positive customer service attitude. Candidates must be proficient in MSWord, Excel, PowerPoint, and Adobe Acrobat.
- Experience with graphic design products such as Adobe InDesign, Photoshop, and Illustrator is preferred.
Desired Skills
- Familiar with updating web content including use of a WYSIWYG and basic HTML.
- Strong project management skills and the ability to work independently or as part of a team.
- Experience working with government regulations and standards, including MIL-STD-38784, MIL-HDBK-1222C, and S1000D.
Security Clearance
- Eligible to obtain a Public Trust Clearance.
More About B&A:
Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
Diversity, Equity, and Inclusion
B&A affirms its long-standing commitment to maintain a diverse workforce reflective of the communities in which it operates, strives to maintain a business culture that recognizes the contributions and interests of diverse cultural and social groups, and seeks to maximize employee efforts by understanding individual differences and perspectives.
Benefits and Programs
B&A is proud to offer full time employees a 100% premium paid medical plan option, which includes coverage for medical, prescription, dental, vision, life insurance, AD&D, disability, Teladoc, and accident insurance. In addition to these benefits, B&A employees enjoy paid time off, tuition assistance, B&A sponsored trainings and certifications, commuter transit benefits (SmartBenefits) for DC Metro full-time employees and a free subscription to a virtual exercise platform (NEOU).
B&A is proud to offer full time employees a 100% premium paid medical plan option, which includes coverage for medical, prescription, dental, vision, life insurance, AD&D, disability, Teladoc, and accident insurance. In addition to these benefits, B&A employees enjoy paid time off, tuition assistance, B&A sponsored trainings and certifications, commuter transit benefits (SmartBenefits) for DC Metro full-time employees and a free subscription to a virtual exercise platform (NEOU).
B&A has launched several programs to focus on employee engagement, wellness, and assistance.
These include:
- The B&A Cares program: on-staff registered counselor, 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, wellness challenges, and more
- A formal mentorship program
- Job shadowing and cross training opportunities
- Brand Ambassador program
- Lifeworks Employee Assistance Program (EAP): engagement through guided wellness and peer recognition. Access to various support resources to include counseling, legal guidance, financial planning, and more
- Monthly virtual events
- B&A Annual Wellness Challenge: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, and #ExerciseDuringLunchWithB&A, and more
At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.
EEO
B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A’s offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.
EEO is the Law
Affirmative Action Plan
As a federal government contractor and based on Executive Orders and applicable laws and regulations, B&A develops and maintains annual written Affirmative Action Plans and endeavors to hire and advance qualified minorities, females, individuals with disabilities, and protected veterans.
B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.
