What are the responsibilities and job description for the Communication Liaison position at B&B COMMUNICATIONS GROUP, INC?
Communications Liaison
We are seeking a highly skilled Communications Liaison to join our team. In this role, you will be responsible for facilitating effective communication between internal teams and external stakeholders.
We are seeking a highly skilled Communications Liaison to join our team. In this role, you will be responsible for facilitating effective communication between internal teams and external stakeholders.
- Serve as a primary point of contact for customers, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with internal teams to develop and implement effective communication strategies that meet customer needs and drive business objectives.
- Develop and maintain knowledge of company products and services to effectively communicate with customers.
- Provide excellent customer service and ensure customer retention through proactive communication and issue resolution.
- Participate in ongoing training and development programs to enhance customer service skills and stay up-to-date on industry trends.