What are the responsibilities and job description for the Customer Service Representative position at B&B COMMUNICATIONS GROUP, INC?
Company Description
B&B COMMUNICATIONS GROUP, INC is a telecommunications company based in Cornelius, North Carolina. We are dedicated to providing top-notch telecommunications services to our clients.
This is a full-time on-site role for a Customer Service Representative at our location in Westfield, MA. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction on a day-to-day basis.
- Customer Service Representatives, Customer Support, and Customer Experience skills
- Ability to create and maintain customer satisfaction
- Excellent customer service skills
- Strong communication and interpersonal skills
- Problem-solving abilities
- Experience in telecommunications industry is a plus
- High school diploma or equivalent
