What are the responsibilities and job description for the Telecommunications Support Specialist position at B&B COMMUNICATIONS GROUP, INC?
Role Description
This position is ideal for individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Representative, you will play a critical role in building strong relationships with our clients and driving customer satisfaction.
Key Qualifications
What We Offer
B&B Communications Group, Inc. offers a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
This position is ideal for individuals who are passionate about delivering exceptional customer experiences. As a Customer Service Representative, you will play a critical role in building strong relationships with our clients and driving customer satisfaction.
Key Qualifications
- 2 years of experience in customer-facing roles, preferably in the telecommunications industry.
- Proven track record of consistently meeting or exceeding customer satisfaction targets.
- Excellent problem-solving skills and ability to think critically in high-pressure situations.
- Strong verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner.
- Ability to work in a dynamic environment and adapt to changing priorities and deadlines.
What We Offer
B&B Communications Group, Inc. offers a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.
