What are the responsibilities and job description for the Guest Runner Overnight / PM position at B&B Hospitality Staffing LLC?
About the Role:
We are seeking a Guest Runner Overnight PM to join our team in Orlando, FL. In this role, you will be responsible for ensuring the smooth and efficient operation of our hotel during the overnight shift. You will be responsible for delivering exceptional guest service, responding to guest requests and needs, and ensuring that all guest rooms and public areas are clean and well-maintained. Additionally, you will be responsible for monitoring the security of the hotel and responding to any emergencies that may arise.
Minimum Qualifications:
- High school diploma or equivalent
- Ability to work overnight shifts, weekends, and holidays
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to lift up to 50 pounds
Preferred Qualifications:
- Previous experience in a hotel or hospitality environment
- Bilingual in English and Spanish
- Familiarity with hotel property management systems
- Certification in CPR and First Aid
Responsibilities:
- Deliver exceptional guest service by responding promptly and courteously to guest requests and needs
- Ensure that all guest rooms and public areas are clean and well-maintained
- Monitor the security of the hotel and respond to any emergencies that may arise
- Assist with the setup and breakdown of meeting rooms and events
- Perform other duties as assigned by management
Skills:
As a Guest Runner Overnight PM, you will utilize your excellent communication and interpersonal skills to provide exceptional guest service. You will also use your attention to detail and ability to work independently to ensure that all guest rooms and public areas are clean and well-maintained. Additionally, your ability to work as part of a team will be essential in responding to any emergencies that may arise. Your previous experience in a hotel or hospitality environment, familiarity with hotel property management systems, and certification in CPR and First Aid will be beneficial in this role.
