What are the responsibilities and job description for the Ozark - Theatre Management position at B&B THEATRES GROUP?
Job Details
About Us
B&B Theatres is a family-owned and -operated company, and we’ve been bringing the magic of the movies to our guests since 1924. Movie lovers have come to expect great service, top-notch presentation, and the thrill of cinematic escape, and we deliver on these expectations through adherence to our core company values:
Family- When you join the B&B Team you become a part of our family; we work together, grow together, and celebrate together. As you meet leaders and executives in the company, you will find that many of them started their careers scooping popcorn and cleaning auditoriums. We believe in our people and take pride in mentoring and building up leaders who will take us into the future!
Fun- We are in show business!- of course we like to have fun. Through project pictures, pop-up contests, and benefits that include FREE movies, our employees are given plenty to smile about!
Joy- When guests visit our facilities, they are checking worries and cares at the door. They come to us to experience joy and entertainment, and we have the great privilege of providing them the means to achieve it!
Innovation- Movies are the core of our history, but we live on the cutting edge: MX4D, screenPLAY!, ScreenX, and Grand Screens have made B&B Theatres one of the most progressive cinema companies in the country. But our amenities list continues to grow with incredible seating, food and beverage options, bowling, arcades, and much more!
Integrity- We work hard, honestly, and with pride.
All of our employees are cross-trained, so they are capable of helping and working in a wide variety of capacities. It is never boring working at a movie theatre!
If you are successful in your application for a job with us, you will be assigned a specific job every time you work a shift. However, you will likely find yourself doing a wide variety of tasks each time you work. You might sell tickets, but still help a customer at the snack bar or land a hand cleaning an auditorium between shows.
For part-time positions, we are happy to employ students, retirees, and those with full-time jobs. We will do everything we can, within reason, to accommodate a wide variety of schedules. It is important during your interview that you let the manager know about any conflicts that may affect your availability. The theatre is open 365 days a year with holidays being some of our busiest times. While we work with everyone to make sure they have time with their families we also have to make sure the theatre is staffed.
Employees receive great benefits, including discounted movies, popcorn, soda, and candy!
Responsibilities
Responsibilities include but are not limited to:
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to guests, assessing employee performance, and providing helpful feedback and training opportunities.
- Resolving conflicts or concerns from guests and employees.
- Monitoring theatre activity and ensuring it is properly staffed.
- Ensuring staff members follow company policies and procedures.
- Keeping up to date on personnel records and certifications needed for the staff.
- Maintaining a positive, empathetic, and professional attitude toward guest and team members at all times.
- Responding promptly to guest requests.
- Staying current on new releases and upcoming movies.
- Communicating and coordinating as a team with your fellow colleagues.
- Ensure customer satisfaction and provide professional guest support.
- Remaining attentive to corporate requests and mindful of related responsibilities
All Applicants must be at least 21 years old at the time of hire.