What are the responsibilities and job description for the Field Service Engineer- Dialysis position at B. Braun Group?
- Repair and maintain our market leading Renal Care equipment
- Supportive team culture focused on collaboration, safety, and customer satisfaction
- Interstate and international travel (NZ)
- Castle Hill location
Are you a technically minded problem solver who’s passionate about making a tangible impact in healthcare?
We’re looking for a Field Service Engineer to join our dedicated Technical Services team to help maintain life-saving dialysis equipment at our Renal Care Centres across Australia and New Zealand.
Reporting to the Technical Services Manager, in this key role you'll provide servicing, repairs, installations, and ongoing support for haemodialysis machines and associated water treatment systems. You’ll be the trusted technical contact for healthcare clients, helping ensure patients receive safe, reliable treatment every time.
Your Responsibilities
As a Field Service Engineer, you will:
- Troubleshoot, calibrate and repair machines within guidelines and service documentation processes and procedures
- Attend customer sites to perform preventative maintenance as well as upgrades to the latest firmware to their existing fleet as required (in Australia and New Zealand)
- Be the first point of contact for third party service providers and Avitum Renal Care Centres (RCC).
- Consult to internal & external customers in relation to trouble shooting, diagnostic and providing technical support
- Provide super user training for selected staff at Avitum RCC as required.
- To ensure that the company’s quality assurance system is complied with and maintained in all relevant areas
Ideally, your background will include:
- Strong technical aptitude with proven experience in troubleshooting and repairing electro-mechanical systems.
- Experience repairing haemodialysis machines is essential, and experience with reverse osmosis units/ water treatment systems is highly preferred
- Experience with B. Braun Avitum machines will be highly advantageous.
- Flexible, team-oriented approach
- Strong communication and collaboration skills
- High attention to detail
To be eligible to apply, you must have full working rights in Australia/NZ, a valid Driver’s Licence, the ability to travel within Australia and New Zealand as required, with the occasional requirement to travel overseas and, be fully vaccinated against COVID-19.
Benefits
In return, you’ll have access to and benefit from:
- Flexible working conditions.
- Paid parental leave and community/volunteering leave.
- 17.5% annual leave loading.
- Tailored career development opportunities.
Operating since 1985, the B.Braun Australia Group is dedicated to advancing healthcare across Australia, New Zealand, and the Pacific Islands. Guided by our global mission to drive healthcare advancements through sharing expertise and the power of technology, we deliver innovative medical care solutions that make a meaningful difference in people’s lives.
With a team of approximately 300 skilled professionals and a growing portfolio of solutions, we contribute to health improvements in areas such as Infusion Therapy, Infection Control, Wound Management, Renal Services, Orthopaedics, and more.
Based in Norwest, Sydney, we are proud to be part of the B.Braun family—a global leader in medical technology with over 180 years of history and a presence in more than 60 countries. Together, we are transforming healthcare and empowering better health outcomes worldwide.
How To Apply
B.Braun Australia Group, a proud equal opportunity employer, is committed to fostering an inclusive, diverse, and vibrant workplace. We welcome applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQI communities, people with disabilities, and those from culturally diverse backgrounds. Together, we aim to reflect and support the diverse customers and partners we serve.
To apply for this opportunity, please submit your resume along with a brief cover letter detailing your qualifications and interest in the role.
Upon receiving your application, our dedicated Talent Acquisition team will meticulously review your application. If you are shortlisted, you’ll be invited to engage in dynamic interviews, which may include phone calls, video chats, or in-person meetings. Throughout this process, we will keep you informed and engaged with regular updates and feedback.
Finally, if you are successful and decide to join us, we will lead you into our seamless onboarding experience.
Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a National Criminal History check and Reference Checks.
Join us and be part of something extraordinary! For further information, please contact Manisha Khare at manisha.khare_ext@bbraun.com
B. BRAUN AUSTRALIA PTY. L | Manisha Khare |
