What are the responsibilities and job description for the Self Storage Assistant Manager position at B&D Contracting, Inc.?
Self Storage is actively seeking to hire a Full time Self-Storage Assistant Manager in Marrero, Louisiana and a Part time sales associate in Mandeville, Louisiana. We are looking for someone who has the ability to work with the public, is highly detail-oriented, has strong communication and customer service skills, a love for learning and is a professional to join our Self Storage team!
Job Responsibilities & Requirements:
· Perform the day-to-day operations of the site.
· Renting storage spaces & selling store merchandise
· Working face-to-face with customers, providing excellent service and build excellent rapport with new and existing customers, while enhancing your customer service and sales skills and experience
· Accepting payments and completing daily bank deposits, i.e., Opening & Closing Procedures, Cash Handling, and Bank Deposits/Reconciliations
· Keeping the property and office clean and tidy. Walking around the property performing lock checks and showing the units to customers
· Physical requirements of the job include daily walks of the property, cleaning the units and the property, opening, and closing for the storage doors (up to 50 lbs.), and similar activities.
· Listen to customers to understand their unique situation.
· Become an expert in self-storage by renting storage spaces and managing the leasing process.
· Participate in operations activities such as keeping the property clean, performing lock checks, and showing units to potential customers.
· Utilize our Point of Sales system (POS) to take payments, manage customer accounts, and maintain inventory.
· Assist facility manager with receivable collections and delinquencies processes.
· Perform light property maintenance and partner with vendors, as approved or necessary.
· Keep the facility up to the highest cleanliness standards (i.e., cleaning high touch areas, cleaning units, sweeping, picking up trash around the property, etc.)
· Listen to customers to understand their unique situation.
· Become an expert in self-storage by renting storage spaces and managing the leasing process.
· Utilize our Point of Sales system (POS) to take payments, manage customer accounts, and maintain inventory.
· Other duties as assigned.
Qualifications:
- Basic High School Diploma or equivalent and must be 18 years of age.
- Ability to work independently and in a team environment.
- Strong communication, interpersonal, and problem-solving skills
- Experience with a POS (Point of Sale) system, along with basic computer skills and proficiency in Microsoft Word & Excel
- Exemplary face-to-face and phone customer service
- Ability to lift up to 50 pounds is required.
- Prior management or leasing experience with steady work history preferred.
- Prior retail sales or customer service experience preferred.
- Valid driver's license and clean driving record required to complete daily bank deposits with access to reliable transportation used during the workday.
- While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
- Must have a flexible schedule with weekend availability.
- High level of integrity, accountability, and initiative
Compensation/Benefits
Hourly Range: minimum $15.00/hour to start, consideration based on previous experience.
Plus, we offer other benefits including:
- Training and professional development
- No night shifts; Monday thru Friday 8:30 AM to 5PM (8-hour shift w/ 30 min lunch, Saturdays alternating with other team members 8:30 AM to 4 PM (8-hour shift)
- Opportunities for advancement
You’d be great in this role if you have…
If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Storage Manager, Customer Service Representative (CSR), Retail Associate, Cashier, Store Associate, Keyholder, Retail, Retail Storage, Restaurant, Hospitality, and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, self-storage rental, storage rental, apartment rental, etc.) Property Management, Retail Sales Lead or Team Lead.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
EEO Statement
Our company is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our employment decisions are based on individual qualifications, job requirements and business need without regard to race, color, marital status, sex, sexual orientation, gender identity and/or
Job Type: Full-time
Pay: From $15.00 per hour
Shift:
- 8 hour shift
Work Location: In person
Salary : $15