What are the responsibilities and job description for the PM Operations Manager/Manager on Duty - Holiday Inn Dulles position at B.F. Saul Company Hospitality Group?
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
Ready to start a new career with a great company? We are currently seeking a PM Operations Manager/Manager on Duty at the Holiday Inn Dulles Airport. The PM Operations Manager/Manager on Duty is the key individual in the organization's chain of command with complete responsibility for all activities at their hotel during the assigned shift. The PM Operations Manager/Manager on Duty assists in managing all departments in the hotel including but not limited to front office, housekeeping, engineering and food & beverage. As well as serving as a role model to peers and subordinates.
*Shifts vary on business needs*
Our culture reflects our greatest asset: our team members. We are proud to cultivate a culture of unlimited career opportunities, job enrichment, and a supportive working environment. We also offer benefits that help our team members thrive both personally and professionally such as premium healthcare insurance, 401(k) plan with company match, paid time off, hotel discounts, education reimbursement, and many more! We invite you to build your career with us. A bright and exciting future awaits you!
B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.
\n- Assist in generating maximum financial performance, from their hotel during the assigned shift, within the framework of company direction, policies and procedures.
- Assist in championing all aspects of the Company Mission Statement, as it relates to their facility during the assigned shift. The top emphasis is Superior Guest Service and Product Quality as described in Our Quality Pledge, Our Big 3, Standards of Service and our One Team Values.
- Operate the hotel during the assigned shift, by preparing completing property inspections, shift briefings to communicate activities, assist in short-term trainings, and problem resolution.
- Maintain and support the organization's professional image and high ethics.
- The effectiveness of the PM Operations Manager/Manager on Duty will be measured by objective criteria. The primary measurements are:
- Operational quality and guest satisfaction
- The timely achievement of specific goals and action plans detailed in the and Annual Business Plan and performance appraisal process.
- Increased/improved revenue
- Experience: A minimum of two years’ experience, front-of-house operations.
- Education: College Education (2 years)
- Strong interpersonal/leadership skills, professional caring approach towards team members
- Guest first approach
- Previous hotel management experience in Rooms, Food & Beverage or Sales
- Computer experience
- College Degree (4 Years)
- Well-Being Benefits:
- Health Insurance
- Dental & Vision Insurance
- Short & Long Term Disability
- Vacation Policy
- Long Term Planning:
- 401(k) Retirement Program
- Paid Life Insurance
- Tuition Reimbursement
- Team Member Programs:
- Our Big 3 Mission Statement Leaders of the Month/Year
- Annual Performance Appraisals and Wage Increase Opportunities
- Annual Team Member Banquets
- Annual Team Member Engagement Survey
- Discounted Room Rates for Team Members, Family and Friends
- Complimentary Room Stays
- Weekly Payroll
- Incentive Eligible
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
