What are the responsibilities and job description for the Customer Service Associate / Cashier position at B&G liquors/KTO?
Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team in a fast-paced grocery store environment. The ideal candidate will have a passion for providing exceptional customer service, ensuring that each customer has a positive shopping experience. This role involves handling transactions, assisting customers with inquiries, and maintaining the overall presentation of the store.
Duties
- Greet customers warmly and assist them with their shopping needs.
- Process transactions accurately and efficiently at the cash register.
- Handle cash, credit, and debit card transactions while ensuring proper cash handling procedures are followed.
- Maintain knowledge of store products and promotions to provide informed recommendations to customers.
- Assist with stocking shelves and organizing merchandise to ensure an appealing shopping environment.
- Conduct product demonstrations to engage customers and promote sales.
- Address customer inquiries and resolve any issues or complaints in a professional manner.
- Uphold store policies regarding returns, exchanges, and refunds.
- Maintain cleanliness and organization at the checkout area and throughout the store.
Requirements
- Previous experience in customer service or retail sales is preferred.
- Basic math skills for handling transactions and providing change accurately.
- Strong phone etiquette for handling customer inquiries over the phone.
- Ability to work effectively in a team-oriented environment while also being self-motivated.
- Must be able to stand for extended periods and perform physical tasks such as lifting stock when necessary.
Join our team today and contribute to creating a welcoming shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Experience:
- convenience store: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Paducah, KY 42001 (Required)
Work Location: In person
Salary : $12 - $14