What are the responsibilities and job description for the Sales & Client Relationship Consultant position at B & G Roustabout Services?
JOB DESCRIPTION
Title :
Sales & Client Relationship Consultant
Reports to : Job Status :
President & CEO Full-Time
Summary / Objective :
As the Client Relationship and Sales Consultant , you are responsible for maintaining strong, positive relationships with clients while driving customer satisfaction, loyalty, and business growth. Your role involves delivering outstanding customer service, identifying new business opportunities, proactively resolving issues, and ensuring the delivery of value-added services. This role plays a crucial part in maintaining long-term partnerships, expanding the company's customer base, and fueling sustainable business growth.
Essential Functions :
- Build and maintain relationships with key clients, regularly attending meetings to discuss progress, action items, and project updates.
- Identify and qualify potential leads through marker research, cold calling, email outreach, and other methods.
- Communicate with prospective clients to understand their needs, present company products or services, and establish interest.
- Monitor industry trends, competitors, and market conditions to identify opportunities of business growth.
- Prepare and deliver presentations to potential clients, highlighting the value proposition of the company's products and services.
- Drive revenue growth by developing and implementing strategies to expand the customer base and service portfolio.
- Plan, budget, and oversee all aspects of client projects to ensure they are on schedule, within scope, and aligned with business objectives.
- Collaborate with upper management to support the development of lean manufacturing processes, continuous improvement initiatives, problem-solving, and employee involvement.
- Use SAP Work Center to ensure the proper management of workflows and work centers, enabling proactive planning across all service lines offered or managed by B&G. The consultant must also be able to utilize tracking and reporting systems, prepare plans, drive performance, and assure timely completion and achievement of product / process quality and savings goals.
- Responsible for identifying barriers to success and soliciting help from leadership, both internal and external to the organization as needed.
- Responsible for executing continuous improvement activities and providing feedback through appropriate channels.
- Maintain a professional demeanor at all times in the execution of duties, representing the company positively.
- Required to attend all safety meetings.
- Must be able to work weekends when required and report to work as scheduled.
Knowledge, Skills, and Attributes :
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee will occasionally work in outside weather conditions. The employee is exposed to wet and / or humid conditions, fumes or airborne particles, cold weather, extreme heat, and vibration.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear and be able to work in all types of weather conditions. The employee is frequently required to stand, walk, use hands to finger, handle or feel; and reach with hands and arms. While performing the duties of this job, the employee is regularly required to have visual acuity to operate a motor vehicle and view a computer terminal. While at the worksite the employee may be expected to walk and stand and have the ability to lift 75 lbs. The employee will have the ability to concentrate in a busy and simultaneous operations environment and possess the Manual dexterity to operate equipment. On occasion, this individual might be asked to climb, balance, stoop, kneel, crouch, reach, and / or crawl.
Position type and expected hours of work :
This is a full-time position officing in Williston ND. The typical work hours are Monday-Friday 8 : 00 a.m. to 5 : 00 p.m. Some flexibility in hours is allowed, but the employee must be available during the "core" work hours.
Minimum Qualifications
Affirmative Action Plan / Equal Employer Opportunity (AAP / EEO) statement :
B&G Oilfield Services is an Equal Opportunity Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, national origin or ancestry, age, physical or mental handicap unrelated to ability, or an unfavorable discharge from military service.
Disclaimer :
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.