Job Details
Level : Management
Ensure you read the information regarding this opportunity thoroughly before making an application.
Job Location : Raleigh, NC
Position Type : Full Time (30-40 hours per week)
Salary Range : $70,000.00 - $80,000.00 Salary / year
General Manager
BHOM Student Living has an established foundation of experience, resources, and partnerships which we acquired over the course of our 37-year history. At BHOM, we understand that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy, and well-trained team members. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package :
- 3 Weeks of Paid Time Off
- Birthday Paid Day Off
- BHOM Gives Back (Paid Volunteer Time Off)
- 13 Paid Holidays
- BHOM Paid Leave
- Sabbatical
- Education Reimbursement
- Employee Assistance Program
Job Responsibilities :
Hire, train, supervise, mentor, and coach all property team members for success; manage team scheduling and ensure all operational standards and procedures for the property are implemented, monitored, and maintained.Maintain leasing and marketing activities and programs; maintain sales and service standards; participate in sales calls, tours, and presentations as needed.Provide guidance and direction related to student behavioral issues; mediate roommate conflicts and respond to resident complaints; implement and maintain resident handbook; address lease violations through established company processes and procedures.Physically inspect units, common areas, and related community areas to ensure property standards are met and maintained; track maintenance requests and follow up on timely completion; coordinate turn to ensure units are available for scheduled move-ins.Maintain budgeted marketing and leasing plans and other aspects of running the property including managing all costs and expenses of all departments to maximize NOI, ensuring all financial controls are followed in accordance with company policies and procedures, monitor resident accounts to ensure accuracy and timeliness of charges and collections, and recommend and implement appropriate corrective actions concerning internal controls, presentation, and organization.Develop relationships with campus departments and organizations and corresponding key representatives to target student services and marketing opportunities; oversee and participate in outreach marketing efforts within the local community; develop and oversee Resident Life program and related marketing opportunities, efforts, and program budget; supervise and manage spending for Community Ambassador organized events.Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe mandated by state or local law.Minimum Qualifications / Skills :
Strong understanding of campus departments and on-campus housing.Proficient in MS Office applications and strong, demonstrated computer technology skills (including social media use).Excellent verbal, written communication, and presentation skills.Strong customer mindset and demonstrated leadership skills.Desired Qualifications / Skills :
Knowledge of Entrata.Previous work experience in student / on-campus housing environment, preferably in a leadership role.Work Schedule : Will generally work Monday-Friday, with extended hours and / or weekends being required as scheduled or as needed to meet business needs.
BH / B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH / B.HOM a better place to work and live.
J-18808-Ljbffr
Salary : $70,000 - $80,000
