What are the responsibilities and job description for the Inside Support position at B.J. Muirhead Co., Inc.?
Company Description
B.J. Muirhead Co., Inc. has been serving the boiler industry for over 75 years, providing outstanding boiler room service and support across New York and Pennsylvania. We offer solutions for Domestic Hot Water Generation, Storage Tanks, Venting Systems, Heat Recovery, Fuel Storage Solutions, Controls and Integration, and more. Our factory-trained sales and application team, with over 100 years of combined experience, ensures all your project needs are met from start to finish. We offer 24/7/365 service with OEM Factory-Trained specialists and boiler rental opportunities to bridge the gap during shutdowns.
Role Description
This is a full-time on-site role located in Orchard Park, NY, for an Inside Support position. The role involves but is not limited to, day-to-day tasks such as running the storefront, providing excellent customer service, and organizing shipping and receiving activities. The candidate will handle inquiries, process orders, and coordinate logistics to meet client needs effectively.
Qualifications
- Experience in Inside Sales
- Strong Customer Satisfaction and Customer Service skills
- Excellent Communication skills
- Ability to manage shipping and receiving tasks efficiently
- Proficiency in using sales and inventory software systems
- Strong organizational and multitasking abilities
- High school diploma or equivalent; an Associate's or Bachelor's degree in Business, Communications, or related field is a plus