Service and Solution Consultant

Job Description

Are you ready to earn $850.00-$1200.00 weekly as per company policy!! B&P enterprises is excited to announce the opening for a Customer Service Representative. This position is designed for individuals who thrive in dynamic, fast-paced environments and who wish to play a critical role in our ongoing success. We provide a challenging yet rewarding career, catering to those who excel in customer-oriented roles and have a keen interest in organizational growth and customer satisfaction.

This is a Full-Time position requiring the candidate to work from our primary locations with no remote work options. The role involves direct, face-to-face interaction with our valued customers, offering them insightful product information, addressing their concerns, and promoting an exceptional brand experience. Eligible candidates should be prepared to join a teamwork-driven workforce that is dedicated to professionalism and high-quality service delivery.

Duties and Responsibilities

• Greet customers and provide a warm, positive first impression
• Assess customer needs and guide ther regarding product features and benefits.
• Handle customer inquiries and resolve issues promptly to maintain high customer satisfaction
• Maintain an in-depth knowledge of product catalog to enhance customer support.
• Educate customers on products and services without any sales pressure.
• Participate in training sessions to stay updated on product developments or changes in company policy.
• Provide feedback to management regarding customer concerns and suggestions.
• Uphold company standards and contribute to team efforts by accomplishing related results as needed.
• Support marketing and promotional projects aimed at increasing brand awareness.
• Engage in employee referral programs designed to enrich team composition and company culture.

Requirements

• No prior experience in customer service required; comprehensive training will be provided.
• High school diploma or equivalent; further education or certification in customer service is a plus.
• Exceptional communication and interpersonal skills, with an emphasis on engaging customers effectively and professionally.
• Ability to remain professional and courteous with customers at all times.
• Strong problem-solving skills and ability to think quickly under pressure.
• Willingness to work as part of a team, contributing positively to team operations and working relationships.
• Attention to detail and ability to multitask in a fast-paced environment.
• Motivated to take initiative and deliver results that reflect positively on the company's image and services.
• Interest and capability to participate in an employee referral program offering opportunities for additional income.

Join us in delivering outstanding service to our clients while developing your career in a dynamic environment!

Job Type: Full-time

Pay: From $850.00 per week

Benefits:

• Parental leave
• Professional development assistance
• Referral program

Schedule:

• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• McAllen, TX 78501 (Preferred)

Ability to Relocate:

• McAllen, TX 78501: Relocate before starting work (Preferred)

Work Location: In person

Salary : $850 - $1,200