What are the responsibilities and job description for the Security Receptionist position at B Positive National Blood Services LLC?
Job Summary :
The Security Receptionist will operate under the direct supervision of the Center Manager. They are responsible for managing the front desk while ensuring the safety and security of the staff and donors. The Security Receptionist will provide exceptional customer service while overseeing security procedures, including registering new donors, and conducting routine security checks. The Security Receptionist will comply with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards.
The following list is intended to be a guideline. Other duties and responsibilities may be assigned) :
- Provide on-site support for Security Management initiatives that ensure the safety of on-site staff and donors.
- Monitor and authorize the entrance and departure of employees, donors, vendors, and other people to maintain security of the premises
- Greet and register donors. Serve as the primary security access point
- Handle emergencies according to protocols and standard operating procedures.
- Contact donors and re-schedule donor appointments as needed; conduct follow-up calls on missed appointments
- Ensure areas is clean and maintained according to regulations
- Communicate delays and other issues to center management, nurse and / or other necessary parties
- Document activities and issues, when necessary
- Answer donor inquiries
- Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs
- Other duties, as assigned
Requirements
Job Requirements
Education and Experience :
Required Skills / Abilities :
Must be able to operate accurately the following equipment :
Physical Requirements :
