Sales Coordinator

Position Overview

We are seeking a highly organized, detail oriented and proactive Sales Coordinator to support our B2B sales team. This role plays a vital part in managing client relationships, processing orders, coordinating sales activities, and ensuring exceptional customer service. The ideal candidate will have a strong understanding of B2B sales operations, procurement processes, and customer engagement.

Key Responsibilities

✅ Sales Support & Order Processing:

• Assist sales representatives with quotations, pricing, product information and invoicing.
• Process and track customer orders, ensuring timely delivery utilizing our CRM.
• Maintain accurate records of sales quotes, transactions and customer interactions.

✅ Customer Relationship Management:

• Serve as a primary point of contact for customers regarding orders, inquiries, and support.
• Build and maintain strong relationships with key B2B clients.
• Address customer concerns efficiently and professionally.

✅ Administrative & CRM Management:

• Manage and update customer databases (CRM systems).
• Generate sales reports on a weekly & monthly basis.
• Assist in maintaining sales materials and documenting processes and proceedures.

✅ Coordination & Collaboration:

• Work closely with vendors and suppliers to ensure inventory availability.
• Coordinate with logistics and warehouse teams for accurate order fulfillment.
• Support marketing efforts related to promotions and product launches.

Requirements

• Proven experience in inside sales is preferred.
• Strong understanding of software products and services related to the industry.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with clients.
• Demonstrated ability in account management and direct sales techniques.
• Proficient in using CRM software and other sales tools to manage leads and customer information.
• Strong organizational skills with attention to detail to manage multiple tasks effectively.
• Ability to work collaboratively within a team environment while also being self-motivated.
• Experienced in using Microsoft Word, Excel & Power Point.
• Forward thinking mindset, motived to learn new technology applications to grow personally and professionally.

Join us as we drive success through innovative solutions and exceptional customer service!

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• 8 hour shift
• Day shift

Experience:

• Sales Support/Purchasing: 3 years (Required)

Ability to Commute:

• Northbridge, MA 01534 (Required)

Ability to Relocate:

• Northbridge, MA 01534: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $26