What are the responsibilities and job description for the Customer Pick Up Clerk position at B8115 Bob's Discount Furniture LLC?
The Distribution Center Pick-Up Clerk will greet and assist customers with pick-ups and ensure an exceptional customer experience. This role will manage incoming calls and respond to customer service inquires, maintain an organized filing system, and provide administrative support to the team.
Pay: $17.00 - $23.00 /hour (Based on experience)
Job Responsibilities
- Greet and assist customers with pick-ups and ensure an exceptional customer experience
- Manage incoming calls and respond to customer service inquiries
- Process Fed Ex orders for shipment
- Pick orders as needed
- Scan delivery documents
- Maintain organized filing system and clean work area
- Complete scans within a provided timeline. Record daily progress and communicate to Operations Manager/Lead/Clerk
- Report known inaccuracies to Operations Manager/Lead/Clerk for correction
- Retrieve and forward copies of delivery manifest to Bob’s personal upon request
- Provide administrative support for the Operations Manager/Lead
- All other duties as assigned
Required Qualifications
- High School Diploma or equivalent experience
- Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
- Skilled at multi-tasking and managing competing priorities
- Working knowledge of Word and Excel
- Detail oriented and accurate
- Must be able to pass lift assessment with a push/pull requirement of 250 lbs
- Must be able to work flexible hours determined by the needs of the department including weekends and evenings
Preferred Qualifications
- Previous experience in a Warehouse atmosphere
- Previous experience in an administrative role a plus
Apply now and find out how Bob’s Discount Furniture can be the next step up in your career!
Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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Salary : $17 - $23
