What are the responsibilities and job description for the Quality Control Support position at B8115 Bob's Discount Furniture LLC?
Bob’s Discount Furniture is quickly climbing the ladder of top furniture retailers in the country! Come join us and share in our journey of success!
What we have to offer you:
- Great starting hourly pay at $19.00 - $20.00/hour (Based on Experience)
- Incredible benefits package including Medical, Dental, Vision, 401K with a generous company match, Paid Time Off, Paid Holidays Off, even a paid day off for your Birthday! Bob’s Discount Furniture also offers an employee discount of 30%, Employee Assistance programs and many other benefits!
- An experienced management team that gives you the respect you deserve.
Here’s what you will be doing:
- Real time data collection, management, and reporting to support the daily business operations of Quality Control and Returns.
- Serve as front line quality control support by periodically monitoring returned merchandise to determine root cause of defect (handling, manufacture, and packaging).
- Recognize problems or issues in a timely manner with either equipment, materials, process or personnel, and customer information.
- Receive and review returning shipments for chargeback processing and accurate return reporting.
- Understand business process management and business requirements of Quality Control to enhance all business functions including Customer Service, Delivery, and all aspects of Distribution including the returns team.
- Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigate customer complaints; collaborate with other members of management to develop new product and engineering designs, and manufacturing and training methods.
- Travel to multiple locations to ensure business requirements are met.
- All other duties as assigned.
This is what you will need:
- Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
- High School Diploma or equivalent experience in a Warehouse atmosphere.
- Strong analytical and problem-solving skills.
- Ability to effectively manage one’s own time especially with respect to project deadlines.
- Capable of identifying root cause and execute process improvement solutions.
Apply now and find out how Bob’s Discount Furniture can be the next step up in your career!
Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$19.00 - $20.00/hour (Based on Experience)
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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Salary : $19 - $20
