Frontline Coordinator Quality 1st shift

Main Purpose of the Job

Home of the original Bistro Bowl® complete meal salad, Southern California-based Ready Pac Foods has been giving people the freedom to eat healthier for nearly 50 years as a premier producer of convenience fresh meal solutions, salads and fresh cut produce. With processing facilities throughout the United States, Ready Pac Foods manufactures a complete range of products featuring fresh produce and protein under the company’s Bistro®, Ready Snax®, Cool Cuts® and elevĀte™ brands. Offerings include fresh-cut salads, fruits, vegetables, snacking and complete meals distributed where consumers buy groceries and in restaurant chains across North America. For more information, visit www.readypac.com.  

This role is a position that requires work exposure in multiple areas in our refrigerated production environment.  The candidate of this position must be self-motivated, problem solver with excellent communication skills and strong interpersonal skills. The QA Lead (Coordinator) is responsible for the training of new QA hires and current QA associates.  He/she will assist QA Team Lead in auditing QA and Production Quality / Food Safety related activities; review of OLQC and related activities validating compliance with customer requirements (Standard Operating Procedures and Specifications).  QA Lead will be heavily involved in daily activities to help achieve quality, safety, food safety and productivity goals through the effective use of the resources. 

Key Outputs (list the main areas in which the job must deliver in order to achieve its purpose)

Outputs

Measurements/Performance Indicators

Drive profitability of our products

Performance efficiency, rework, OEE,  Product Specification compliance

Delight consumers with a commitment to quality

FO, KPI, Quality Response, Consumer Complaints, 3^rd Party Audit Scores

Maintain a safe work environment

TCIR, LWCR

Drive growth of our products

Fill Rate, Labor & Yield Efficiencies

100% engaged on the Company’s RCE Culture

Engagement Survey and RCE Phase Assessment results

Tasks (what are the standard processes/tasks performed in the position?)

Follows & enforces GMP/PPE, Safety guidelines

Complete daily schedule

Follows & maintains HACCP & Sanitation guidelines & processes

Lead/Coach/Train/Delegate Tasks to team members

Communicate (verbally & in writing) to complete KPI reports

Maintain KPI data

Oversee and maintain good housekeeping practices / GMPs

Assign and oversee GMP audits to QA Techs.

Communicate and educate line associates on good product and quality

Comply with SQF Regulatory Requirements

Review and sign CCP documentation, Audits CCP and CQP records for compliance with Food Safety and Quality Plans

Reviews prints and files CCP1 related graphs for wash water. Audits and monitors critical control records and process control points for compliance to product quality, food safety requirements

Assists  in the investigation of quality problems and foreign object and recommending solution for the prevention of reoccurrences

Audits plant sanitation, and monitors / verifies completion of Master Sanitation.  

Develops and trains fellow associates in the team and production departments coaching and training 

Certifies personnel by providing training on assigned tasks, policies and procedures

Assists in product withdrawal tracing product information using electronic and manual systems

Audits environmental monitoring compliance with established enterprise / customer requirements

Coordinates QA activities as needed, provides leadership 

Confirms compliance with Weights by auditing MAV database Conduct Packaging Integrity and labeling audits (as needed)

Knowledge (What special information does the person need to know?)

• B.S in Food Science or related fields 
• Reading, Writing, Speaking English
• Comprehension of basic math
• Basic computer skills (RPDMS, JDE, Microsoft Office.

Key Experiences (What experiences are key to the success to this job?)

• Willingness to work in a cold environment 
• Able to work flexible schedule
• Ability to work in fast paced environment
• Team player-able to work on a team
• Ability to multi-task
• Ability to understand plant KPI’s (production, quality & safety)
• Ability to drive results to meet KPI goals
• Ability to motivate a team
• Works well across cultures
• Developing talent
• Can make tough decisions
• Ability to execute a strategy
• Interpersonal skills
• Integrity or ethics
• Technical expertise
• Bringing in the numbers
• Bilingual a plus (Spanish) 

Core Competencies (individual skill, talent or insight that allows a person to perform a task masterfully)

Competency

D or HD

(Developed or Highly Developed)

               Drives the Business

Results Orientation-the ability to identify actions necessary to achieve task completion and to obtain results; the ability to meet schedules, deadlines, quotes, and performance goals. 

HD

Develop – the ability to work within a team to collectively execute a process.  Is skilled at listening to different points of view, offers own perspective and is focused on the greater good of the team than on personal gain 

HD

Priority Setting – is able to manage competing demands and identify those that are most important to complete first in order to ensure efficient operations. 

HD

Urgency- The job requires decisiveness, quick response, fast action. It will often be involved in critical situations demanding that on-the -spot decision be made with good judgment. The job will repeatedly face important deadlines that must met on time. 

HD

Commitment to Excellence

Attention to Detail-The ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object, and to verify the correctness or error in an individual part or procedure.

HD

Flexibility-The ability to readily modify, respond to, and integrate change with minimal personal resistance.

HD

Following Direction- The ability to effectively hear, understand, and follow directions or instructions; the willingness to postpone making personal decisions, or taking action, until you have openly listed to what you are being to do.

HD

Problem Solving/Critical thinking - ability to analyze information and see future impacts

HD

Make the Difference

Commitment to the job- Motivation from within oneself to stay focused and committed to a task.

HD

Emotional Control-The ability to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionally.

HD

Communicate Effectively – can get messages across that have the desired effect, can clearly articulate an instruction or message, is able to understand communication from leaders and translate into day-today actions.

HD

Personal Accountability-The ability to be responsible for the consequences of one’s own actions and decisions; taking responsibly for these decision and not shifting focus on blame or poor performance somewhere else or on others.

HD

Initiative-The ability to direct one’s energies towards the completion of a goal, without an external catalyst; the ability to initiate actions based on one’s own interpretation or understanding of a situation.

HD

Core Values/Other Personal Qualities (Behaviors the person needs to exhibit)

Respect

Treats everyone with dignity and makes others feel appreciated

Is candid with peers in a ways that maintains self-esteem

Leverages diversity of backgrounds and experience in their work

Results for Orientation

Can be counted on to achieve or exceed expectations

Uses metrics to understand, communicate and monitor progress

Makes necessary course corrections to achieve results

Bias for Action

Seizes opportunities  and acts decisively

Maintains a sense of urgency

Takes responsible risks in order to move quickly

Learning

Demonstrates curiosity  and gains insights through asking questions

Shares information  and teaches others

Creates an environment that is comfortable for others to speak and actively listens 

Fun

Takes winning seriously while not taking themselves too seriously

Truly enjoys others achievements as much as their own

Spontaneously celebrates victories and actively finds ways to make work fun