What are the responsibilities and job description for the Servicenow Engineer position at Baanyan Software Services, Inc.?
Job Details
- Tech stack: ServiceNow EC/other modules for marketplace & catalog, ServiceNow/Terraform integration, ServiceNow/CDK integration, ServiceNow/JIRA integration, ServiceNow/FinOps integration, ServiceNow/Asset Management integration
- Skills required:
- ServiceNow Catalog and Portal Developer:
- Expertise in managing and setup ServiceNow service catalogs and customizing the Service Portal (Employee Center)
- Create ServiceNow workflows for marketplace operations and workflows (including custom approvals)
- Experience implementing custom intake forms in ServiceNow, custom metadata and attributes for services
- Experience developing custom UI/UX over ServiceNow Marketplace (Employee Center) for enhanced user experience
- Integration and Marketplace Automation:
- Code integrations of marketplace with external systems (e.g., FinOps, Asset Management)
- Experience implementing APIs and orchestration flows (e.g., AWS CDK)
- CMDB and Infra Product Lifecycle:
- [optional] Configuration and maintenance of the CMDB to track infrastructure products and dependencies
- Strong understanding of infra product lifecycle management
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