What are the responsibilities and job description for the Patient Care Monitor/Greeter position at BAART Programs?
Full Time Patient Care Monitor
BAART Programs is looking for a respectful, alert, and vigilant Patient Care Monitor to maintain overall safety and order of the clinic facility. The Patient Care Monitor may also provide backup coverage to receptionist.
Essential Duties & Responsibilities:
- Ensuring the protection of all employees and patients
- Ensure that each patient entering the building has an I.D.
- Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication.
- Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person).
- Eliminate loitering, congregating in the parking lot and premises
- Report critical incidents that occur in parking lot or on premises.
- Contact local authorities and cooperate with authorities in an emergency situation, as needed.
- Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control).
- Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director.
- Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
- Performs security check of facility at regular intervals throughout the day.
- Attends staff meetings, in-service training as directed by supervisor.
- Always maintain professional attire, including name badge and paraphernalia that identifies you as a Security Guard.
- Be friendly, courteous and helpful to all disciplines, reception, clinical and medical.
- Provide receptionist coverage as needed
- Perform other related duties as determined by supervisor.
Qualifications:
- High school diploma or equivalent with at least 1 years’ prior experience in an office/clinic setting.
- Training from a law enforcement school or other security training is strongly preferred
- Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person.
- Satisfactory drug screen and background check.
Benefits:
- 401K Retirement Plan
- Accrued Sick Time
- Candidate Referral Program
- Bereavement Leave
- Jury Duty & Witness Duty Leave
- BayMark University Learning
Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information
COVID-19 considerations:
Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.
Here is what you can expect from us:
BAART Programs, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
BAART Programs is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.
