What are the responsibilities and job description for the Concierge Floater Part time position at Babco Service LLC?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Provide exceptional customer service and address guest inquiries and concerns promptly
- Assist guests with check-in and check-out procedures
- Make reservations for amenities and submit maintenance work orders.
- Provide information about building amenities, local attractions, and dining options
- Maintain a neat and organized front desk area
- Collaborate with other Building departments to ensure resident satisfaction
Requirements:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Excellent communication skills, both verbal and written
- Bilingual proficiency in English and another language is highly desirable
- Strong time management skills and the ability to prioritize tasks effectively
- Professional phone etiquette and the ability to handle multiple phone lines
- Knowledge of front desk operations and Building CRM systems(Yardi, Building link, Butterfly, Active Building, etc..) is a plus.
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Night shift
- Year round work
Ability to Relocate:
- Philadelphia, PA 19123: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18
